Adina Holloway
ODJCC
Lynchburg,VA
17
years of professional experience
Residential Advisor Coordinator experienced in supporting student well-being and managing administrative responsibilities. Achieved positive living environments through effective conflict resolution and strong team collaboration. Focused on fostering safe, supportive residential spaces that enhance student success and community engagement.
Work History
Residential Advisor
1 Year 9 Months- Supported a residential community of 55+ students by managing administrative tasks, coordinating with security and counseling services, advising students, and mediating conflicts through active listening and problem-solving.
- Supervised resident activities and maintained safe, structured living environment.
- Monitored behavior and intervened promptly during conflicts and emergencies.
- Documented incidents, observations, and shift reports with accuracy.
- Enforced facility rules and reinforced expectations through consistent redirection.
- Supported daily routines including meals, hygiene, and scheduled programming.
- Collaborated with treatment staff to address resident needs and progress.
- De-escalated crises using calm communication and approved intervention techniques.
- Guided new staff on procedures, resident supervision, and safety protocols.
- Monitored common areas and enforced quiet hours, promoting a respectful living environment for all residents.
- Enforced rules and regulations to maintain order and safety in residence hall.
Assistant Sales Manager
3 Years- Delivered strong customer service and resolved customer concerns.
- Supported staff supervision, training, and scheduling to enhance team effectiveness.
- Provided exceptional customer service and addressed customer concerns to foster loyalty.
- Maintained inventory, merchandising, and store presentation to align with sales objectives.
- Supported daily store operations, including opening and closing procedures.
Store Manager
7 Years- Directed daily store operations, ensuring smooth donation processing, merchandising, and customer service.
- Managed staff scheduling, training, and performance coaching to enhance team effectiveness.
- Tracked sales goals and optimized floor coverage to align with revenue and service targets.
- Oversaw team performance, daily operations, and customer experience to drive store success.
Education
Associate's degree - business
High School Diploma
Skills
Crisis management
Well-being support
Behavior monitoring
Safety practices
Crisis intervention
Verbal and written communication
Decision-making
Motivational skills
Positive reinforcement
Residential care
Daily living assistance
Resident monitoring
Multitasking
Issue resolution
Verbal communication
First aid response
Client transportation
Mental health awareness
Issue resolution
Living skills instruction
Timeline
Residential Advisor
ODJCC
02.2025 - CurrentRead More
Assistant Sales Manager
Rent-A-Center
01.2017 - 01.2020Read More
Store Manager
Goodwill
01.2010 - 01.2017Read More
John F Kennedy High School
High School Diploma
Read More
William Paterson University
Associate's degree from business
Read More