Adina Odom
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Ess World Wide Support Services
Anchorage, AK
06.2023 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Delivery Driver
Coca-Cola
Nashville, TN
06.2022 - 06.2023
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Navigated efficiently through various routes for timely food deliveries.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Adhered to safety guidelines and traffic regulations, ensuring the safe transport of food items.
- Assisted in resolving customer complaints or concerns regarding late or missing deliveries.
- Handled cash transactions accurately, maintaining financial integrity during each shift.
Delivery Driver
Amazon
Nashville, TN
01.2019 - 07.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Education
Certificate - CNA
Pearl River Community College
Poplarville, MS04.2014
High School Diploma -
Holloway High School
Murfreesboro, TN05.2009
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Scheduling
- Excel spreadsheets
Timeline
Administrative Assistant
Ess World Wide Support Services
06.2023 - Current
Delivery Driver
Coca-Cola
06.2022 - 06.2023
Delivery Driver
Amazon
01.2019 - 07.2022
Certificate - CNA
Pearl River Community College
High School Diploma -
Holloway High School