Adison Hibler
Overland Park
Summary
Friendly agent with commitment to developing new skills and providing positive outcomes while contributing to team success. Many years of experience in the customer service industry known for excellent work performance through a variety of positions.
Overview
7
7
years of professional experience
Work History
Consumer Affairs Agent
Hill’s Pet Nutrition
12.2022 - Current
- Report and resolve consumer issues across multiple platforms
- Respond to consumer inquiries in a timely manner
- Provide creative and engaging responses on social media platforms
- Assist agents with internal inquiries and help train new employees
- Work closely with team members to efficiently find conflict resolutions
- Utilize a variety of systems for reporting, organization, and communication for daily tasks
Pharmacy Technician
Dillon's Pharmacy
08.2022 - 12.2022
- Assist pharmacists with miscellaneous tasks
- Perform data entry for patient profiles, insurance information and prescription orders into the pharmacy software system
- Dispense prescription medications and assist customers with pick up
Barista
Starbucks
01.2022 - 08.2022
- Pleasantly interact with customers to maintain a positive environment
- Handle multiple tasks during rush hours
- Control line and crowd with quick, efficient service
- Maintain and operate essential equipment
Manager
McDonald's
12.2017 - 06.2020
- Coach, mentor and train team members in order to improve their job performance
- Evaluate employees' strengths and assign tasks based upon experience
- Clean, cook, and handle money
Education
University of Kansas
Lawrence, KSHigh School Diploma -
Emporia High School
Emporia, KS02-2020
Skills
- Exceptional Customer Service
- Strong Writing Skills
- New Hire Training
- Adaptable
- Communication skills
Timeline
Consumer Affairs Agent
Hill’s Pet Nutrition
12.2022 - Current
Pharmacy Technician
Dillon's Pharmacy
08.2022 - 12.2022
Barista
Starbucks
01.2022 - 08.2022
Manager
McDonald's
12.2017 - 06.2020
High School Diploma -
Emporia High School
University of Kansas
Similar Profiles
Tammi L. LowerTammi L. Lower
Customer Affairs Agent at Hill’s Pet Nutrition, Inc. / HeadquartersCustomer Affairs Agent at Hill’s Pet Nutrition, Inc. / Headquarters
Matthew J. BaltimoreMatthew J. Baltimore
Digital Education Specialist at Hill's Pet NutritionDigital Education Specialist at Hill's Pet Nutrition
XaMaqiua JacksonXaMaqiua Jackson
Plant Administrator at Hills Pet NutritionPlant Administrator at Hills Pet Nutrition