Adison Moore
First Watch & HuHot
St. George,Utah
7
years of professional experience
Dedicated, reliable and people-oriented professional with an extensive background in customer service, leadership, and organization. Proven ability to successfully manage multiple priorities, solve problems and create a positive environment for customers and teams. Quick to learn and contribute in a fast-paced setting while maintaining a positive attitude. Motivated to rejoin the workforce after transitioning out to care for my children (2024 to present).
Work History
Server
6 Years 1 Month- Delivered quality and friendly service in high-volume dining environments, managing multiple tables and coordinating with kitchen staff to ensure customer satisfaction. Leveraged menu knowledge and personalized recommendations to enhance guest experiences, increase sales, and resolve customer concerns professionally. Trained new servers on POS operation, menu knowledge, and service standards to support smooth shift performance.
Cashier, Stocker & Inventory Management
1 Year 2 Months- Processed payments and returns with efficient and accurate transactions. Contributed with a team in receiving, stocking, and organizing inventory. Tracked incoming and outgoing merchandise, placing orders to maintain product availability, and identifying items requiring price adjustments in an assigned department. Collaborated with team members to assist customers, direct them to the appropriate departments, and ensure a high standard of customer service.
Phone Sales Agent
8 Months- Compared provider plans, pricing, promotions, and service availability to identify the most cost-effective option based on each customer's needs and budget. Processed new service enrollments, coordinated account setup, and provider requirements, pricing details, and installation arrangements. Maintained updated knowledge of multiple providers, their products, and current promotions to deliver accurate information and personalized solutions while exceeding sales goals.
Shift Lead
1 Year 10 Months- Supervised daily restaurant operations by leading a team of 1015 employees. delegated tasks to create an efficient and organized work environment. Oversaw opening and closing procedures, including balancing cash tills and that all assigned duties are completed accurately and on schedule. Assisted in staff scheduling and made adjustments as needed according to availability and changing business demands. Addressed customer concerns, with simple resolutions and provided guidance to employees to maintain consistent service standards. Ensured compliance with company policies, food safety requirements, and cleanliness standards.
Education
Diploma
Skills
Leadership
Customer Service
Time Management
Conflict Resolution
System Operations
Cash Handling
Accomplishments
- Ranked top 5 out of 200+ sales agents for overall sales performance and customer satisfaction. (AllConnect)
- Promoted to Shift Lead; managed, scheduled, and coached a team of 10-15 employees to ensure smooth shift operations and high service standards. (Costa Vida)
- Successfully learned and operated several different point-of-sale and inventory management systems.
Timeline
Cashier, Stocker & Inventory Management
Bucks Ace Hardware
02.2021 - 04.2022Read More
Phone Sales Agent
AllConnect
07.2019 - 03.2020Read More
Server
First Watch & HuHot
04.2018 - 05.2024Read More
Shift Lead
Costa Vida
09.2017 - 07.2019Read More
Dixie High School
Diploma
Read More