Aditi Dogra
Store manager
Queens Village,NY
Summary
Customer-oriented Store Manager offering over 14 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and providing employees clear guidelines and targeted goals to drive sustained revenue growth, Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.
Overview
13
13
years of professional experience
Work History
Store Manager
Ashley Furniture Homestore
New York, NY
01.2023 - 12.2023
- Developed strategies to maximize sales and profitability.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Maintained accurate records of employee performance reviews.
- Trained and mentored associates to teach daily tasks and procedures.
Assistant Store Manager
Donna Karan
Garden City, NY
08.2021 - 06.2022
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Oversaw aspects of maintenance, inventory and daily activity management.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Assisted customers, answered questions and resolved problems for stellar customer service.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Commission Sales Associate
Macy's
Garden City, NY
05.2011 - 06.2021
- Built lasting and revenue-generating customer relationships by connecting with prospects, making transactions easy for clients and relentlessly following up after sales.
- Recommended sales and promotional improvements, planned marketing activities, upgraded store design and maintained showroom to create customer-friendly sales environment.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success.
Education
Bachelor of Science - Food And Nutrition
Lady Irwin
Delhi India03.1996
Skills
- POS Systems
- Team Building and Leadership
- Store Opening and Closing
- Mentoring and Coaching
- Retail Operations
- Work Planning and Prioritization
- Competitor Monitoring
- Employee Training
- Talent Recruitment
- Policies and Procedures
- Employee Supervision and Motivation
- Operations Oversight
- Root Cause Analysis
- Problem-Solving
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
Hindi
Native language
Interests
Reading
Hiking
Music
Quote
Whether you think you can or whether you think you can’t, you’re right!
Henry Ford
Work Preference
Work Type
Full TimeLocation Preference
On-SiteHybridImportant To Me
Company CultureWork-life balanceCareer advancementPersonal development programsFlexible work hoursPaid time offTeam Building / Company RetreatsTimeline
Store Manager
Ashley Furniture Homestore
01.2023 - 12.2023
Assistant Store Manager
Donna Karan
08.2021 - 06.2022
Commission Sales Associate
Macy's
05.2011 - 06.2021
Bachelor of Science - Food And Nutrition
Lady Irwin