ADJA CISSE
Spring Lake,NC
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Costumer service representative
Call center
Morocco
01.2018 - 01.2020
- Collaborated with cross-functional teams to meet project objectives.
- Handled customer requests and answered questions, enhancing satisfaction levels.
- Proposed innovative ideas and solutions, boosting team performance.
- Operated a variety of machinery and tools safely and efficiently.
- Recognized by management for providing exceptional customer service.
Administrative Assistant
Phone Company
09.2016 - 07.2018
- Coordinated administrative tasks to streamline office operations, resulting in noticeable efficiency gains and enhanced team productivity
- Fostered a collaborative environment by assisting colleagues with project management, enhancing team cohesion and morale
- Maintained meticulous records of office supplies and expenses, contributing to budget adherence and reducing waste
- Data entry
- Sales manager
- Lead a team of 6 to manage sales
Office Assistant
Law Firm
09.2014 - 07.2016
- Prepare legal papers and correspondence, such as summonses, complaints, motions, and subpoenas
- Perform secretarial duties using legal terminology, procedures, and documents
- May also assist with legal research
Delivery Driver
Walmart
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Education
Master Business Management -
Bem
Dakar, Senegal07-2017
Bachelor Business Law -
Catholic University of West Africa
Dakar, Senegal07-2015
Skills
- Customer relationship management
- Sales
- Active listening
- Written communication
- Teamwork
- Microsoft Word
- Excel
- Office Organization
- Accounting
EMPLOYMENT HISTORY
01-2024
Languages
- English (Proficient)
- French (Native)
Hobbies and Interests
Swimming, Reading
Timeline
Costumer service representative
Call center
01.2018 - 01.2020
Administrative Assistant
Phone Company
09.2016 - 07.2018
Office Assistant
Law Firm
09.2014 - 07.2016
Delivery Driver
Walmart
Master Business Management -
Bem
Bachelor Business Law -
Catholic University of West Africa