Adjanee Boman
Jacksonville
Summary
To enhance my education and expand professional skills as well as gain more knowledge with new opportunities.
Overview
6
6
years of professional experience
Work History
universal banker
Truist bank
08.2024 - Current
- Provide timely and efficient actions for client transactions while maintaining accurate records and thorough proper handling of all monies assigned
- Deliver superior quality service, identifying and understanding the client’s financial needs
- Cross-trained to support sales and service activities, while handling over the phone guidance
service team member
Chik-fil-a
04.2023 - 08.2024
- Responsibilities include opening the store, performing guests' services, training new hires, and supporting the supervisor on duty
- Managing breaks for all team members on shift and practicing food safety procedures
- Guide team members to maintain efficiency and accuracy during guest interactions
- Face daily challenges and sustain conflict resolution
Sales Associate
ADT
Jacksonville
02.2022 - 01.2023
- Sales representative which helped customers relocate from one home to another
- Also helped customers and businesses get set up for protection where they were and assisted with any questions and concerns
- Also helped with getting them to the correct department to correctly assist them
- Maintained and met monthly quotas
Sales Representative
MCI Careers
Jacksonville
07.2021 - 02.2022
- Performed on a variety of projects
- Maintained high stats on the team and trained others around me
- Built client relationships on calls and assisted resolving issues on customer calls
- Also utilized systems and technology to resolve initial interactions
- Maintained effective communication with all teams and showed critical thinking
Customer Service Associate
Lowe's Home Improvement
Jacksonville
02.2021 - 07.2021
- Garden center associate
- Helped customers find items in need, build customer bonds, scan and find items for customers and other team members, worked multiple positions throughout each shift, effective communication, and time management
food service
Chik-fil-a
05.2019 - 01.2021
- Performed a variety of manual tasks in a fast-paced food service environment
- Operated computerized cash register to process customer payments, demonstrated active listening skills while taking orders, replenished beverage dispensers and food line as needed
- Maintained high standards of customer service during high demand, followed procedures for safe food preparation, cross-trained team members to ensure seamless service
Education
Clinical Psychology
Florida State College of Jacksonville
highschool diploma -
William M. Raines
Skills
- Critical thinking
- Problem solving
- Positive demeanor
- Ability to work in fast-paced environment
- Effective oral communication
- Effective written communication
- Customer service skills
- Cash handling
- Deposits
- Withdrawals
- Direct deposit
- Debit card help
- Over the phone guidance
- Time-management
- Collaboration skills
- Leadership skills
- Active listening
- Microsoft Word
- Excel
- Outlook
- Data entry
- Research
- Flexibility
- Organization
- Emotional intelligence
- Customer relations
- Cashiering
- Food production
- Food service
- Meal preparation
- Food safety
- Kitchen experience
- Serving experience
- Food handling
Timeline
universal banker
Truist bank
08.2024 - Current
service team member
Chik-fil-a
04.2023 - 08.2024
Sales Associate
ADT
02.2022 - 01.2023
Sales Representative
MCI Careers
07.2021 - 02.2022
Customer Service Associate
Lowe's Home Improvement
02.2021 - 07.2021
food service
Chik-fil-a
05.2019 - 01.2021
Clinical Psychology
Florida State College of Jacksonville
highschool diploma -
William M. Raines