ADJELE KOUDOSSOU
Laurelton,NY
Summary
Dedicated professional with extensive experience in office support across various industries. Recognized for strong work ethic and professional demeanor, consistently delivering exceptional customer service. Proven decision-making abilities enhance operational efficiency and client satisfaction.
Overview
11
11
years of professional experience
Work History
Admistrative Assistant
Lucky African Hair Braiding
Jamaica, NY
11.2015 - Current
- Answered questions from customers regarding products and services offered by the company.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Facilitated communication between customers and staff, ensuring timely resolution of inquiries and enhancing customer satisfaction.
- Managed database systems containing customer contact information, ensuring accuracy and accessibility of records.
- Scheduled appointments between clients and customers and internal staff members.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Physician Relations Specialist
Lieberman Research
Great Neck , NY
06.2025 - 12.2025
- Fostered relationships with healthcare providers to enhance collaboration.
- Maintained positive working relationships with staff and management.
- Communicated effectively with colleagues and healthcare providers to ensure seamless operations.
Contact Tracer
Insight Global
Atlanta, GA
05.2020 - 07.2021
- Explained importance of contact tracing to prevent disease transmission and keep communities healthy.
- Utilized communication tools to maintain clear contact with affected individuals.
- Engaged community members through effective communication strategies to enhance understanding of health protocols.
- Documented and tracked contact information for positive COVID-19 cases efficiently.
- Completed data entry to facilitate case interview and elicited close contacts into designated system immediately after obtaining.
Education
Bachelor of Arts - Economics
York College
Jamaica, New York, NYSkills
- Appointment scheduling
- Customer service
- Excel spreadsheets
- Administrative operations
- Back office operations
- Account management