Adjoni Rodman-Richardson
Cincinnati,OH
Summary
Dynamic and results-driven professional with extensive experience in the food service industry, including leadership roles at Swensons Drive-Ins and Pizza Hut. Proven track record in team leadership and problem-solving, enhancing customer satisfaction while optimizing operations. Skilled in POS systems and committed to maintaining high-quality service standards.
Overview
4
4
years of professional experience
Work History
Lead Server
Swensons Drive-Ins
09.2024 - 06.2025
- Supervised team of servers to ensure efficient service and customer satisfaction.
- Trained new staff in menu knowledge, service standards, and operational procedures.
- Coordinated with kitchen staff to streamline order delivery and minimize wait times.
- Resolved customer complaints promptly to maintain high service quality.
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
Shift Lead Manager
Skyline Chili
Cincinnati, OH
03.2021 - 08.2024
Handled Inventory and truck orders. Balanced cash drawers and processed end-of-shift deposits. Took customers orders and expedited food before serving to guest.
Manager
Pizza Hut
02.2022 - 11.2023
- Oversaw daily operations, ensuring efficient workflow and adherence to quality standards.
- Trained and mentored staff on customer service techniques and food safety protocols.
- Implemented inventory management systems, reducing waste and optimizing stock levels
Education
High School Diploma -
Ohio Virtual Academy
Cincinnati, OHSkills
- Problem-solving
- Attention to detail
- Team leadership
- Positive and friendly attitude
- POS system operations
- Organization and efficiency
- Responsible and trustworthy
Timeline
Lead Server
Swensons Drive-Ins
09.2024 - 06.2025
Manager
Pizza Hut
02.2022 - 11.2023
Shift Lead Manager
Skyline Chili
03.2021 - 08.2024
High School Diploma -
Ohio Virtual Academy