Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Adna Abdullahi

Apple Valley,MN

Summary

Motivated and personable Front Desk Representative with experience in customer service, administrative support, and office operations within a dental and wellness setting. Demonstrates excellent communication, organizational, and multitasking abilities, ensuring a smooth and welcoming environment for clients.

Overview

2
2
years of professional experience

Work History

Direct Support Professional

The Cottages Group
Burnsville, MN
11.2024 - 04.2025
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.

Fulfillment Expert

Target
Apple Valley MN
08.2023 - 03.2025
  • Collaborated with team members to meet daily targets, contributing to overall company success and growth.
  • Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
  • Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
  • Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.

Sales Associate

Code White
Bloomington, MN
04.2023 - 12.2023
  • Welcomed and checked in clients for teeth whitening appointments, ensuring a positive and professional first impression.
  • Provided professional teeth whitening services in a clinical setting using FDA-approved products and LED light technology.
  • Educated clients on post-treatment care and maintenance for optimal results and oral health.

Education

High School Diploma -

Eastview High School
Apple Valley MN
05-2025

Associate of Arts - Health Sciences

Normandale Community College
Minneapolis, MN
05-2025

Skills

  • Time management
  • Patient support
  • HIPAA compliance
  • Active listening
  • Verbal and written communication
  • Record keeping
  • Compassionate caregiving
  • Health and safety requirements
  • Client documentation

Languages

Somali
Native or Bilingual
English
Native or Bilingual
Arabic
Full Professional
Spanish
Limited Working

Timeline

Direct Support Professional

The Cottages Group
11.2024 - 04.2025

Fulfillment Expert

Target
08.2023 - 03.2025

Sales Associate

Code White
04.2023 - 12.2023

High School Diploma -

Eastview High School

Associate of Arts - Health Sciences

Normandale Community College