Summary
Overview
Work History
Education
Skills
Certification
References
Projects
Accomplishments
Training
Affiliations
Publications
Timeline
SoftwareEngineer

Adnan Al Tunisi

Cypress,TX

Summary

Seeking a position as CIO / CTO / CPO / IT Manager / Senior Project Manager / Business Analyst / Compliance / Quality / Cryptography / Security Analyst

Talented professional with several years of experience and successful career in planning, developing, and executing events and initiatives to achieve maximum potential. Creative and highly strategic with excellent leadership and client relations abilities. Professional and outgoing with success in building relationships and attracting new clients.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Chief Technology Officer

CareX Blockchain Platform
Houston, U.S.A.
12.2017 - Current
  • Achievements:
  • Achieved ICO launch for CareX tokens - CareX is a Healthcare Marketplace on the Blockchain that increases trust, transparency and affordability for consumers and healthcare providers
  • It increases trust through Blockchain based storage and record-keeping on the Ethereum network
  • Member of Board Advisory at Scottline Healthcare Solutions
  • Job Profile:
  • Develop/Design CareX foundation services (SaaS) for healthcare IT platform built on top of blockchain technology
  • Manage freelancers and local development and marketing teams to achieve projects’ goals within budget and timeframe constraints

Chief Technology Officer

TRIPOLINK LLC
Katy, U.S.A.
12.2013 - Current
  • Achievements:
  • Achieved600+ of five-star reviews in direct customer feedback related to car sharing – Turo.com
  • Linked five major online businesses in one single sharing marketplace – Turo.com, Getaround.com, JustShareIt.com, Hyrecar.com and Airbnb.com
  • Increased company’s annual revenues by200% through offering hosting, Search Engine Optimization (SEO) and content management services to local SMB and family-owned businesses
  • Increased customers’ satisfactions through streamlining online transactions using web and smartphone apps
  • Successfully awarded five major web development accounts and business process automation related to automotive, sports and hospitality industries
  • Job Profile:
  • Manage cloud hosting services provided by Google Cloud and Amazon Web Services (AWS)
  • Manage marketing campaigns - Google AdSense, Taboola.com, Getdpd.com, Teads.tv and Media.net
  • Provide business insights and potential growth through the utilization of Big Data and network discovery tools for social media – NodeXL, Tableau
  • Identify and manage freelancers needed to achieve projects’ goals within budget and timeframe constraints – Freelancer.com and UpWork.com

CIO & Executive Managing Director

MedICen, Prince Sultan Military Medical City
Riyadh
12.2011 - 12.2013
  • Achievements:
  • Achieved WFMC Global Gold Award for Excellence in BPM and Workflow in Healthcare
  • Developed technology strategy map of the newly established Medical Informatics Research and Development Center (MedICen) consisting of Strategic Plan, Strategic Alignment to P5MMC Objectives, Target Operating Model, Communication Model, IT Roadmap & Tools Selections, and Training Approach
  • Successfully spearheaded implementation of60+ sub-systems for organizational Healthcare Information System (HIS)
  • Recognized for development of the first successful prototype in one of the Primary Care Centers belonging to P5MMC
  • Achieved CMMI Level5 in family care medicine clinics to achieve JCIA and HIPAA accreditation & compliance
  • Job Profile:
  • Facilitate availability of appropriate Information System built on Open-Source platform mainly based on Service Oriented Architecture (SOA)
  • Manage all7 divisions under ICT and3 divisions under Medical Informatics R&D Center (approx.200+ staff)
  • Identify and manage human resources needs and budget allocation for the center
  • Directed the implementation of ISO20000 (IT Processes) and ISO27001 (Information Security)

IT Projects Design Manager

BT Applied Technology
Riyadh
09.2010 - 12.2011
  • Achievements:
  • Played key role in establishment of technology shared service model and framework design for multi-industry holding company and its5 Strategic Business Units (SBUs), including application, information and infrastructure architectures
  • Job Profile:
  • Managed technology division consisting of Information Technology and Business Process; coordinated with PricewaterhouseCoopers (PwC) on construction of division & application of shared services model based-on world’s best practices
  • Documented Target Operating Model (TOM) for new business unit (NewCo) for Hoshanco and identified required technology-related architectures (Application, Information, and Infrastructure)
  • Created common platform for core services shared by all SBUs (Shared Service Model Framework); reviewed and approved IT Roadmap provided by PwC for one of BTAT strategic clients

Strategic Accounts Manager – Public Sector

Cisco Systems Inc.
Riyadh
05.2008 - 09.2010
  • Achievements:
  • Managed relationship with strategic accounts with executive clients in Ministry of Interior (NIC, GID, Public Security and Border Guards)
  • Secured sales opportunities and leads over other technology providers; maintained good business relationships with client executives and decision makers
  • Successfully designed IT infrastructure and shared services for4 organizations within the National Guard Health Services (NGHS) – Regional Health Information Organization (RHIO)
  • Job Profile:
  • Maximized customer satisfaction through outstanding customer relationship management, educating clients, customized products & services and creating turnkey solutions
  • Designed IT Shared Services for National Guard Health Services (NGHS); assisted in collation of common services, infrastructure & systems to be shared by three organizations within NGHS (National Guard Health Affairs (NGHA), King Abdulaziz University for Health Sciences, Research Center, and Clinical Skills Development Center)
  • Designed NGHS Digital Information Highway; NGHS Common Services and Healthcare Information Systems
  • Enabled Roaming Electronic Medical Records (EMR) to be shared nation-wide by all4 Hospitals

Chief Technology Officer

Al-Hada Armed Forces Hospital
Taif
03.2003 - 05.2008
  • Achievements:
  • Optimized existing IT processes by identifying and rewriting inefficient procedures; increased IT response time by over55% for some services without extra investments
  • Job Profile:
  • Involved in financial pre-allocation of IT Budgets for future projects; spearheaded implementation of70+ IT and Organization Business Process Improvement Projects
  • Analyzed business requirements and ROI for IT projects to streamline Business Processes
  • Reported directly to Hospital Director on Strategic Projects
  • Applied ITIL/ITSM v.2.0 best practices in all4 divisions within IT
  • Maintained & monitored operation of hospital network and IT Support Team
  • Applied end-user hardware & software specification standards
  • Implemented Open-Source based Helpdesk Management System
  • Implemented DNS, DHCP, SSO and Domain Controllers as basic infrastructure requirement for enterprise applications
  • Improved IT skills of Support Team through on-job trainings, workshops, and external courses

Education

MBA (Master of Business Administration) -

Prairie View A&M University
01.2017

Ph.D. - Computer Engineering

Florida Institute of Technology
01.2002

MS - Computer Engineering

Florida Institute of Technology
01.1996

BS - Computer Engineering

Florida Institute of Technology
01.1995

Skills

  • PhD (Computer Engineering) with Over20 years of experience in multi-industrial technology projects designed to enhance system functionality, end-user productivity and customer satisfaction
  • Project & Program Management
  • Product Development Lifecycle
  • Agile Development
  • Quality Control
  • TQM
  • Business & Functional Analysis
  • Business Process Management (BPM)
  • Business Workflow Automation, Performance Improvement & Activity Monitoring
  • IT Research & Development
  • Strategy Mapping
  • Change Management
  • CMMI
  • ITIL/ITSM
  • PMI
  • BPMN
  • Marketing
  • BI
  • SRS/FSD
  • Blockchain Technology
  • Cryptocurrency
  • Cloud strategy management

Certification

  • FEMA Certified in National Incident Management System (NIMS) – U.S. Department of Homeland Security, Emergency Management Institute, U.S.A., November2016
  • WFMC Global Gold Award for Excellence in BPM and Workflow,2011 &2013.
  • Course Completion Certificate in Governance of Enterprise IT (CGEIT) - Information Systems Audit & Control Association (ISACA), Dubai, UAE, Dec2010
  • Course Completion Certificate in Information System Auditor (CISA) - Information Systems Audit and Control Association (ISACA), Riyadh, Saudi Arabia, June2010
  • OPNET Certified Professional / IT-GURU #1013 - OPNET Inc. U.S.A., May2002
  • Cisco Certified Network Associate (CCNA), Cisco Systems U.S.A., April2002

References

Available on request.

Projects

Infrastructure (Software/Hardware), Amazon Web Services (AWS) and Google Cloud Hands-on Implementation, ERP Cloud Computing Setup; Healthcare Information System Virtual Private Cloud Servers’ Setup, UPS Distribution and Configuration Setup (Main Data Center (MDF), DRC, IDFs), Disaster Recovery Center (DRC) Setup and Network Upgrade & Expansion; IP Telephony (VoIP), ETL Integration Engine – Microsoft, Apatar, Mozenda, MS BizTalk, Informatica, HL7, ICD-10, ICD-9, Client Anti-Virus and Firewall Deployment, Network Core Upgrade and Old Network Migration, WiMax / WiFi Projects, Enterprise Faxing System Project (EFS), Secured Intranet Service Access - VPN, Business Applications, Business Performance Management / Quality Management System (BPM/QMS), Application Performance Management / Quality Management System (APM/QMS), Business Process Management (BPM) – BizAgi, Appian, Software AG, Pegasystems, Tibco Software, Business Process Modeling Notation (BPMN); Business Activity Monitoring (BAM), Enterprise Archive System – Document Scanning and Indexing, Decision Support Systems (DSS); Common Data Repository Data Mining (CDR), Business Intelligence and Analytics - Tableau Software, Attendance Management System – Biometric Verification, Enterprise Project Management (EPM) – Microsoft Project Server, Administrative Workflow Automation and Helpdesk System by CA Technologies, Content Management Systems Hands-On Implementation - Microsoft SharePoint Portal, Joomla, WordPress, Hardware Inventory & Tracking System; Fire Control & Monitoring System, Career Development Management System (CDMS) by SAP; Enterprise Library Management System (ELMS), Internet CMS Add-On (E-Contracts, E-Recruiting, E-Registration, E-Auction, E-Booking), Learning Management System (LMS) by Moodle; International Computer Driver license (ICDL), Unified Communication – Cisco VoIP

Accomplishments

  • Achieved FEMA Certification in National Incident Management System (NIMS) – U.S. Department of Homeland Security, Emergency Management Institute.
  • Achieved WFMC Global Gold Award for Excellence in BPM and Workflow.
  • Achieved ITIL/ITSM compliance at P5MMC.
  • Implemented CMMI Level5, ISO20000-1, ISO27001
  • Streamlined Process Flow and Increased Customer Satisfaction through the adoption of Customer-Centered Information Systems.
  • Successfully established technology shared service model & framework design for a multi-industry holding company and its Strategic Business Units (SBUs), including Application, Information, Communication and Infrastructure Architectures.
  • Played key role in managing customer expectations and improving customer satisfaction levels for one of the Fortune10 technology companies in the world.
  • Developed, nurtured and maintained relationships with strategic public sector accounts generating almost78% of total sales Kingdom-wide.
  • Led, assigned and supervised technical & development tasks to team members and set milestones to monitor progress.
  • Built network and communication designs for system proposals aimed at improving existing organizational multi-sites.
  • Optimized existing IT processes by identifying and rewriting inefficient procedures and increased IT response time by over55% for some services without extra investments.
  • Coordinated with CFO to approve budgeted roadmap for IT infrastructure and system modernization and supplied solutions to meet architectural framework, specifications, standards and expectations.
  • Developed and maintained complex mission critical applications to deliver info-driven content to Web and Application users through the adoption of Big Data.
  • Analyzed developments in Internet technology and proposed Web strategy to improve client services, business activity and visibility.
  • Designed Intranet departmental portals to automate business processes for inter-departmental and intra-departmental use to improve cross functional interaction between organizational units.
  • Liaised between Business Applications Specialists and Infrastructure Technologists to reduce knowledge gap and improve work quality and performance.

Training

  • CISA Boot Camp - Solvay Brussels School of Economics and Management, Dubai, UAE, June2010
  • Strategic Management Workshop - Riyadh Military Hospital. Riyadh, Saudi Arabia, June2010
  • CGEIT Boot Camp - Solvay Brussels School of Economics and Management, Dubai, UAE, May2010
  • ITIL and ITSM Boot Camp - Solvay Brussels School of Economics and Management, Dubai, UAE, Mar2008
  • Enterprise Project Management - King Abdulaziz University, Taif, Saudi Arabia, Sep2006
  • ARIS Advanced - ATS2 - IDS Scheer AG, Taif, Saudi Arabia, Jan2006
  • ARIS Basics - ATS1 - IDS Scheer AG, Taif, Saudi Arabia, Dec2005
  • Change Management - King Abdul-Aziz University. Taif, Saudi Arabia, Jan2005
  • Essential Skills for Administrative Leaders - King Abdul-Aziz University. Taif, Saudi Arabia, Jan2005

Affiliations

  • Founder - Advanced Network Research Group (ANRG), Florida Tech, Melbourne, FL, U.S.A., August2000 to December2010
  • Member - Information Systems Audit and Control Association (ISACA), USA, December2009 to December2010
  • Member and Beta Tester - American Society of Health Informatics Managers, (ASHIM). USA, Aug.2009 to Dec.2010
  • Council Member - Gerson Lehrman Group Consultancy, Austin, TX, USA, September2010 to December2010
  • Member and Publisher - Institute of Electrical and Electronics Engineers (IEEE), U.S.A., January1996 to December2009
  • Participant - The Internet Engineering Task Force (IETF). U.S.A., August1998 to December2009
  • Member - General Engineering Honor Society (Tau Beta Pi). U.S.A., January1993 to May2002

Publications

  • MPLS-Based Performance Modeling Using Traffic Engineering Approach to Improve QoS Routing on IP Networks
  • Https://splash.riverbed.com/docs/DOC-2363
  • June2013
  • This paper presents a performance service model, which incorporates TE and QoSR of the MPLS to support i-DL while retaining the efficiencies of the backbone structure of the Internet. This new service model is simulated using OPNET and its performance is compared to existing IP routing algorithms – Riverbed Technology
  • A Traffic Engineering Approach to Improve QoSR for Internet-Based Mission Critical Applications: An ISP’s Perspective
  • Https://splash.riverbed.com/docs/DOC-2445
  • To develop a performance service model for mission critical applications in order to make the best use of the network infrastructure and resources, and to use the explicit routing feature offered by MPLS to facilitate them.
  • Source: OPNETWORK2002 - Riverbed Technology
  • Bizagi BPMS and P5MMC to showcase mobile care management solution
  • Https://www.webwire.com/ViewPressRel.asp?aId=191027
  • September2014
  • The solution, accessed by medical consultants via their iPads and other smart mobile devices, has enabled P5MMC to deliver optimal patient care through better access to patient records, faster on-boarding and reduction in ID fraud and misuse of services - WebWire News

Timeline

Chief Technology Officer

CareX Blockchain Platform
12.2017 - Current

Chief Technology Officer

TRIPOLINK LLC
12.2013 - Current

CIO & Executive Managing Director

MedICen, Prince Sultan Military Medical City
12.2011 - 12.2013

IT Projects Design Manager

BT Applied Technology
09.2010 - 12.2011

Strategic Accounts Manager – Public Sector

Cisco Systems Inc.
05.2008 - 09.2010

Chief Technology Officer

Al-Hada Armed Forces Hospital
03.2003 - 05.2008

MBA (Master of Business Administration) -

Prairie View A&M University

Ph.D. - Computer Engineering

Florida Institute of Technology

MS - Computer Engineering

Florida Institute of Technology

BS - Computer Engineering

Florida Institute of Technology
Adnan Al Tunisi