Adnan Zukic
St. Louis,MO
Summary
Obtain a position in a customer service industry to further advance my communication, leadership, and creative skills that I have obtained from past experiences. My goal is to further add value and growth to your company by creatively solving problems and delivering outstanding customer service.
Overview
7
7
years of professional experience
Work History
Team Leader Manager
Lush Cosmetics
St.Louis
09.2023 - Current
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Coached, mentored and trained team members in order to improve their job performance.
- Managing money at the front registers, making sure there are no discrepancies
- Making sure to let the client know about any new promotions that we offer month to month.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
Account Manager
Arrivia
Scottsdale, AZ
01.2022 - 07.2023
- Specialize in making brands better through the power of travel
- Making calls and reminding customers about the travel dates that they have
- Provide travel benefits, booking, marketing and servicing solutions that help businesses uncover new revenue streams, expand core products and reward their members
- Offer travel privileges platform that opens up the world of travel to companies and our customers.
- Managed multiple accounts simultaneously while meeting deadlines.
Store Manager
Palm Beach Tan
Scottsdale, AZ
02.2017 - 01.2022
- Consistently exceed annual goals in key metrics, such as profit, sales, and employee retention by utilizing coaching and sales skills
- Forecast marketing trends based on previous data to adjust campaigns and maximize sales
- Managing a store that generates over $500,000 annually in revenue by developing strategies to raise customers' pool, expand store traffic and optimize profitability using effective leadership, marketing, and communication skills, creating and maintaining a 10% increase in annual sales.
Education
High School Diploma (GED) -
Affton High School
01.2009
Skills
- Leadership & Management- Experience in an abundance of management roles and successfully driven each store to success by boosting sales and promoting the brand
- Customer Service/Sales- Having a very social and friendly personality allows me to be able to properly communicate with customers
Timeline
Team Leader Manager
Lush Cosmetics
09.2023 - Current
Account Manager
Arrivia
01.2022 - 07.2023
Store Manager
Palm Beach Tan
02.2017 - 01.2022
High School Diploma (GED) -
Affton High School