Angela Estrada
Pflugerville,TX
Overview
18
18
years of professional experience
Work History
Sales Team Manager
Apple Inc.
03.2017 - Current
- Lead and coach a team of specialists to achieve performance goals
through regular 1:1s, feedback, and development planning. - Drive results by monitoring key metrics, providing targeted coaching, and aligning team efforts with business objectives.
- Evaluate performance, manage compensation discussions, and support career growth and recognition.
- Participate in recruitment, candidate assessments, and post-interview evaluations to build strong, diverse teams.
- Capture and share customer insights to improve tools, processes, and service quality.
- Foster an inclusive, collaborative, and high-performing team culture.
Sales Specialist
Apple Inc.
06.2007 - 03.2017
- Responsible for handling inbound calls and identifying business customers
- Communicate the value of partnering with Apple’s Retail Business Team
- Engage business professionals and entrepreneurs to uncover needs and create innovative, technology-driven solutions
- Demonstrate a strong, measurable track record of success in sales roles
- Ability to build consensus across multiple levels of an organization
Comfortable working with a wide range of customers—from new - Apple users to senior business executives
Act as a proactive, flexible, and passionate problem solver
Skills
Background in Apple Online Store sales, and leadership roles Proven ability to develop employees who consistently meet or exceed business goals Results-driven professional with demonstrated success in boosting customer satisfaction, increasing revenue, and delivering innovative solutions Leadership training in Lominger/FYI Competencies, Situational Leadership, Leadership Palette, and Coaching at Apple
Timeline
Sales Team Manager
Apple Inc.
03.2017 - Current
Sales Specialist
Apple Inc.
06.2007 - 03.2017