Dedicated resident manager with extensive experience in building operations and maintenance. Proven ability to foster positive tenant relationships while ensuring compliance with housing regulations. Expertise in maintenance budgeting, plumbing, and vendor management, committed to delivering high-quality living conditions.
Overview
22
22
years of professional experience
Work History
Resident Manager
230 West 105th St Owners Corp
Manhattan
09.2024 - Current
Overseeing daily operations of a pre-war co-operative residential building ensuring seamless facility management.
Supervised team of porters, handymen, concierges, and doormen to ensure efficient building operations.
Collaborated with property manager to develop and manage maintenance and capital improvement project budgets, enhancing resource allocation.
Implement preventive maintenance schedule to extend the lifespan of building equipment and systems, reducing downtime and minimizing emergency repairs.
Conduct regular inspection and preventive maintenance for plumbing, heating system, electrical, and fire safety systems.
Perform routine inspection of the property, identifying and addressing maintenance issues.
Respond to shareholder’s requests and emergency repairs utilizing buildinglink software, minimizing downtime and inconvenience.
Collaborate with the property manager to address shareholder’s inquiries, requests, and concerns promptly and professionally.
Monitored contractors and vendors for repairs and renovations, ensuring compliance with co-op standards and NYC regulations.
Resident Manager
TENNISVIEW APARTMENTS INC.
07.2009 - 09.2024
Overseeing daily operations of a 200 apartments pre-war co-operative residential building ensuring seamless facility management.
Supervised team of porters, handymen, concierges, and doormen, fostering a cohesive work environment.
Conduct regular inspection and preventive maintenance for plumbing, heating system, electrical, and fire safety systems.
Perform routine inspection of the property, identifying and addressing maintenance issues.
Implement preventive a preventive maintenance schedule to extend the lifespan of building equipment and systems, reducing downtime and minimizing emergency repairs.
Monitor contractors and vendors for repairs, renovations, in compliance with co-op and with NYC regulations.
Working closely with the property manager to develop and manage budgets for maintenance and capital improvement projects.
Collaborate with the property manager to address shareholders’ inquiries, requests, and concerns promptly and professionally.
Superintendent
Dayton Towers
Queens
01.2004 - 07.2009
Oversaw daily operations of property management and maintenance teams.
Managed vendor relationships to ensure timely and quality service for maintenance contracts.
Oversaw employee productivity to optimize resource allocation and minimize waste.
Developed schedules for routine maintenance and repairs.
Conducted staff training to enhance knowledge of operational procedures and compliance with safety protocols.
Maintained safe work site by implementing safety requirements and good housekeeping regulations.
Maintained accurate records such as daily logs, time sheets, inspection reports, for each project.
Facilitated communication between residents, staff, and management teams.
Attended and participated in progress and project meetings.