Adolfo Hernandez
Houston ,TX
Summary
Dynamic professional with extensive experience in customer service. With 8+ years of experience in the restaurant, including 3+ years in restaurant management overseeing daily operations, team leadership, scheduling, and customer satisfaction. Proven ability to thrive in fast-paced, high-pressure environments while maintaining strong communication and problem-solving skills. Also have 3+ years of truck driving experience with a strong focus on safety, time management, reliability. Recognized for leadership, adaptability, and delivering excellent service in both hospitality and transportation environments.
Overview
10
10
years of professional experience
Work History
Manager
Jinya Ramen Bar
01.2023 - 04.2026
- Supervised daily operations, ensuring efficient workflow and high-quality service.
- Trained and mentored staff on food preparation and customer service standards.
- Provided exceptional customer service, ensuring guest satisfaction through attentive dining experiences.
Local Truck Driver
Newkirk Logistics
02.2022 - 12.2022
- Operated local routes efficiently, ensuring timely deliveries and customer satisfaction.
- Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
Truck Driver
Roehl Transportation
02.2019 - 12.2021
- Operated commercial vehicles safely across designated routes.
- Ensured cargo was secured and transported in accordance with safety standards.
Server/Bartender
Red Lobster
01.2016 - 02.2019
- Trained new servers on menu offerings, service standards, and operational procedures.
- Developed strong relationships with regular patrons to enhance customer loyalty and satisfaction.
Education
High School Diploma -
Montwood High School
El Paso, TX05.2015
Skills
Customer service
Team leadership
Time management
Decision-making
Bilingual
Multitasking
Timeline
Manager
Jinya Ramen Bar
01.2023 - 04.2026
Local Truck Driver
Newkirk Logistics
02.2022 - 12.2022
Truck Driver
Roehl Transportation
02.2019 - 12.2021
Server/Bartender
Red Lobster
01.2016 - 02.2019
High School Diploma -
Montwood High School