Adolfo Saldanha
Pawtucket
Summary
Customer service experience includes greeting customers and responding to inquiries via phone and email, ensuring a positive interaction. Conducted regular maintenance checks on vehicles, contributing to safety and reliability prior to sale. Analyzed sales data to identify trends, allowing for strategic adjustments in customer engagement and inventory management. Skills in risk assessment were utilized to identify potential issues related to vehicle sales, enhancing overall operational integrity.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Customer Service at Car Dealler
AS International Inc,
Pawtucket
01.2000 - Current
- Performed regular maintenance checks on cars before they were sold.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Recommended, selected and located merchandise based on customer desires.
- Greeted customers, answered phone calls and emails to provide customer service.
- Ensured that all safety standards were met when servicing or repairing vehicles.
- Identified potential risks associated with selling cars such as non-payment or fraud cases.
Box Truck Driver
Temco Logistics
Pomona
06.2024 - 05.2025
- Maintained cleanliness of cab and cargo area of box truck.
- Assisted customers with loading, unloading packages onto, off box truck as needed.
- Maintained records of deliveries made including signatures from recipients upon delivery.
Garage Door Installer and Warehouse Associate
HQI Doors
Raynham
08.2022 - 07.2024
- Responded quickly to customer inquiries regarding product issues or service requests.
- Replaced worn or broken parts including hinges, tracks, pulleys, locksets.
- Checked weather seals for proper fitment around frames and doors.
- Programmed remotes and keypads for customer use.
- Adjusted tension on springs to ensure proper operation of the door system.
- Provided customers with detailed information on product features, benefits and warranties.
Box Truck Driver
Lima's Transportation LLC, for Jordan's Furniture
Pawtucket
02.2007 - 06.2022
- Maintained cleanliness of cab and cargo area of box truck.
- Utilized GPS navigation system when necessary for efficient routing purposes.
- Delivered freight promptly to specified locations in a timely manner.
- Assisted customers with loading, unloading packages onto, off box truck as needed.
- Maintained records of deliveries made including signatures from recipients upon delivery.
- Ensured the safe transport of goods from one place to another using box truck.
Education
High School Diploma -
D. Pedro V High School
Estrada Das Laranjeiras 122, Lisbon, Portugal12-1997
Some College (No Degree) - Law
Alameda Da Universidade
Lisbon-PortugalSome College (No Degree) - Medical Social Work
Universidade Nova Lisboa
Lisbon-PortugalSkills
- Customer service
- Sales analysis
- Risk assessment
- Vehicle inspection
- Inventory management
Languages
Portugues ,English, Spanish, cape verdian Criole
Full Professional
Certification
- Forklift licence
References
References available upon request.
Timeline
Box Truck Driver
Temco Logistics
06.2024 - 05.2025
Garage Door Installer and Warehouse Associate
HQI Doors
08.2022 - 07.2024
Box Truck Driver
Lima's Transportation LLC, for Jordan's Furniture
02.2007 - 06.2022
Customer Service at Car Dealler
AS International Inc,
01.2000 - Current
High School Diploma -
D. Pedro V High School
Some College (No Degree) - Law
Alameda Da Universidade
Some College (No Degree) - Medical Social Work
Universidade Nova Lisboa