An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
9
9
years of professional experience
Work History
Retail Account Specialist
JP Morgan Chase
San Antonio, TX
04.2025 - Current
Resolved customer inquiries via phone and email, ensuring timely and accurate responses.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Enhanced customer satisfaction by promptly addressing concerns and providing a
Responded to customer requests for products, services, and company information.
Substance Use Technician
San Antonio Recovery Center
San Antonio, USA
07.2022 - 09.2024
Full discretion provided to all clients to ensure treatment overview and expectations
Conducted tech led groups to help assist in overcoming dependencies, adjusting to life, or making changes
Treatment overview and daily inspections/tests are needed to provide thorough improvement throughout each client's progression
Answered inbound calls, Documented and Reported information, performed clerical duties
Store Associate
Tuesday Morning
08.2021 - 05.2022
Promote and Advertise store incentives by providing prompt customer service
Managed customer returns/concerns with patience in an engaging manner to each customer
Structured sales floor by organizing/stocking merchandise and setting up displays for current company requirements
KIN Assistant
KIN (Kids Involvement Network)
08.2017 - 06.2020
Carried out enrichment activities for students to participate in
Documented attendance of each student
Provided a safe and fun environment for students to play in and assistance with homework