ADONIS DIAZ DELGADO
Miami,FL
Summary
I am a Medical Assistant, EKG technician, and Phlebotomist student. A sincere, loyal, and dedicated individual who has a great deal of
ambition. I love to learn and I’m always up for a challenge. I get along well with others, while also working efficiently on my own, I am seeking a position where I can develop and excel while giving my best to an employer and helping improve patients' attention.
Overview
9
9
years of professional experience
Work History
Costumer Service
Keyfoood
08.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Chief of Staff Psychology Clinic
Rafael Perez Gonzalez Policlinic
07.2014 - 12.2022
- Attended meetings to make informed business decisions, provide administrative support and evaluate progress toward goals and objectives.
- Supervised staff and participated in hiring, training and performance evaluations to establish and enforce policies and procedures for business functions.
- Managed business operations while overseeing contractors and consultants to verify on-time completion of key deliverables.
- Encouraged coordination and cooperation among departments and continuous review of interdepartmental processes to support quality control and improvement.
- Coordination of drugs and medical supplies.
Education
Medical Assistant Student - Health Aide
ICR FLORIDA EDUCATION
North Miami Beach, FL03.2024
Specialist in Psychology - Mental Health Services
Arley Hernandez Moreira
Moron, Cuba07.2014
Skills
- Sales Expertise
- Microsoft Word
- Report Preparation
- Retail Sales Customer Service
Languages
English
Elementary
Timeline
Costumer Service
Keyfoood
08.2023 - Current
Chief of Staff Psychology Clinic
Rafael Perez Gonzalez Policlinic
07.2014 - 12.2022
Medical Assistant Student - Health Aide
ICR FLORIDA EDUCATION
Specialist in Psychology - Mental Health Services
Arley Hernandez Moreira