Adonis Gomez
Cutler Bay,FL
Summary
Dedicated and customer-focused professional with 1 year of experience in customer service and cashier roles. Skilled in delivering exceptional service, resolving customer issues efficiently, and maintaining a friendly and professional demeanor in fast-paced environments. Proficient in cash handling, payment processing, and operating point-of-sale systems with accuracy and attention to detail. Adept at multitasking, teamwork, and maintaining a positive customer experience. Seeking to leverage strong communication and organizational skills to contribute to a dynamic team and enhance customer satisfaction
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
Marathon Gas Station
Cutler Bay, FL
02.2024 - Current
- Conducted inventories on a regular basis to track stock levels.
- Greeted customers to determine wants or needs.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Cleaned shelves, counters and tables to maintain organized store.
- Handled customer complaints in a professional manner.
- Answered customer inquiries regarding product features, pricing, and availability.
Cashier
Marathon Gas Station
Cutler Bay, FL
02.2024 - Current
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered phone calls to assist customers with questions and orders.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Performed other duties as assigned by management.
- Maintained work area and kept cash drawer organized.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
High School Diploma -
Somerset Academy Charter High
12425 SW 248 St. Miami, FL 3303203-2025
Skills
- Promotional support
- Money transfer systems
- Dining area maintenance
- Appointment confirmation
- Strong interpersonal skills
- Social perceptiveness
- Emergency response
- Typing speed
- Language proficiency
- Telephone etiquette
Certification
- drivers license
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Sales Associate
Marathon Gas Station
02.2024 - Current
Cashier
Marathon Gas Station
02.2024 - Current
High School Diploma -
Somerset Academy Charter High