Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Miami, FL
01.2019 - Current
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Patrolled and monitored premises in company vehicle, on bicycle and by foot.
Checked and verified photo identification prior to granting facility access.
Monitored workflow to improve employee time management and increase productivity.
Developed and implemented strategies to maximize customer satisfaction.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Warehouse Associate
Y-NOT
Hialeah, FL
02.2016 - 09.2017
Worked safely around moving machinery.
Prepared orders for shipment by systematically picking, packing and labeling merchandise.
Inspected incoming and outgoing shipments to verify accuracy and prevent errors
Wrapped pallets in shrink wrap prior to loading.
Consistently lifted materials weighing as much as 70 pounds.
Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Stock Clerk and Customer Service
Publix
Miami, FL
07.2014 - 08.2018
Maintained effective team member communication.
Answered customer questions and provided detailed product information.
Greeted customers and directed to requested products.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Provided product and service recommendations to guide customers on products to meet varying needs.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Stock Associate
Whole Foods Market Inc
Miami
01.2018 - 03.2020
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Performed inventory control, such as counting, and stocking merchandise.
Evaluated incoming shipments for quality issues and processed unacceptable materials for return.