Adoum Abakar
New York/New Jersey
Summary
Highly skilled and motivated professional seeking employment with a dynamic company that can offer me opportunities for professional and personal growth. I am confident in my abilities to take on challenging roles and make significant contributions to the success of the organization. I am eager to work in a stimulating and fast-paced environment that can provide me with ample opportunities for career advancement.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier Manager
Supermarket
01.2021 - Current
- Supervised daily cash operations ensuring accuracy and compliance with company policies.
- Trained and mentored new cashiers on company procedures and customer service standards.
- Developed schedules optimizing staff coverage during peak hours to enhance customer experience.
- Implemented inventory management systems to streamline product availability and reduce shortages.
- Built positive relationships with customers to increase repeat business.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Managed senior-level personnel working in marketing and sales capacities.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Conducted regular audits of cash drawers to maintain accountability and prevent loss.
- Supervised daily cash register operations, ensuring accuracy and efficiency in transactions.
- Trained and mentored team members on customer service best practices and store policies.
Security Officer
B
08.2024 - 12.2025
- Monitored property entrances and exits to ensure safety and security compliance.
- Conducted routine patrols of premises to identify and address potential security risks.
- Assisted in emergency response procedures, ensuring swift action during incidents.
- Documented daily activities and incidents accurately for reporting purposes.
- Performed access control by verifying guest identification and authorizing entry to secure areas.
- Checked and verified photo identification prior to granting facility access.
- Monitored premises to ensure safety and security compliance.
- Conducted regular patrols to identify and address potential security issues.
- Monitored security cameras and conducted regular walk-throughs to ensure property security.
Field Technician
Bda
08.2024 - 08.2025
- Diagnosed and resolved equipment malfunctions in field settings.
- Conducted routine maintenance on technical systems to ensure optimal performance.
- Collaborated with team members to enhance service delivery and customer satisfaction.
- Utilized diagnostic tools and software to troubleshoot issues efficiently.
- Trained new technicians on operational procedures and safety protocols.
- Led team meetings to discuss challenges, share knowledge, and promote best practices.
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Kept detailed records of field measurements and data.
- Collaborated with other field technicians to resolve complex technical issues.
- Prepared and submitted reports to document work performed and provide progress updates to management.
- Assisted in training new hires on company protocol, increasing overall productivity within the department.
- Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.
- Conducted on-site troubleshooting to resolve equipment issues and enhance operational efficiency.
- Maintained an organized inventory of tools and supplies for field operations.
- Conducted routine inspections and maintenance of equipment to ensure operational efficiency.
- Diagnosed and resolved technical issues in field settings, enhancing service reliability.
- Proactively identified potential issues in low voltage systems for early resolution, preventing costly future problems.
- Trained newly hired technicians on proper installation of low voltage wiring systems.
Maintenance Technician
General
12.2021 - 10.2022
- Conducted routine inspections and maintenance on mechanical systems to ensure optimal performance.
- Diagnosed equipment issues and implemented repairs to minimize downtime and improve efficiency.
- Assisted in developing maintenance schedules to enhance reliability of machinery and facilities.
- Utilized hand tools and power tools effectively for repairs and installations across various systems.
- Collaborated with team members to execute preventative maintenance tasks, ensuring safety compliance.
Concierge
Hilton
01.2020 - 12.2021
- Provided exceptional guest service by addressing inquiries and fulfilling requests promptly.
- Coordinated transportation arrangements, including airport shuttles and local excursions, enhancing guest experience.
- Managed reservations and room assignments, ensuring accurate accommodations for diverse clientele.
- Assisted guests with check-in and check-out processes, streamlining operations for efficiency.
- Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
- Maintained high level of professionalism and discretion when dealing with guests.
- Managed check-in and check-out procedures for guests.
- Provided accurate information regarding local attractions, restaurants and activities.
- Coordinated transportation services for guests, ensuring timely and efficient travel arrangements.
- Provided personalized recommendations for local attractions, dining, and entertainment options.
- Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
- Assisted guests with reservations, inquiries, and special requests to enhance overall satisfaction.
Education
High School Diploma -
Lycée Privée Bilingue Hadjer Lamis (LPBHL)
N'Djamena, Chad6 2022
Meoc
New York, NY05.2025
Pathways to Graduation High School
05.2024
George Washington International Academy(GWIA)
N’Djamena, Chad05.2021
Skills
- Multi-Lingual: Fluent in French and Arabic (Oral and Written)
- Communication: Listening attentively to others when they speak, and ensure you understand their perspective before responding
- Teamwork: Working effectively with others towards common goals, respecting everyone's contributions and perspectives
- Creativity: Actively engaged in activities that stimulate my creativity, such as brainstorming, mind mapping, or free writing
- Customer service
- Highly adaptable
- Strong work ethic
- Effective problem solving
- Proactive attitude
- Detail-oriented approach
- Cash handling
- Fluent in multiple languages
- Sales
- Item pickup and delivery
SPECIAL INTEREST
- Computer science – Interest developing new products and solving practical computing problems.
- Nursing – General interest in learning how to provide treatment and advice to a wide range of patients, as well as administering tests to aid diagnosis.
- Soccer Attacker (Right Fullback) – Wider defender who sit on either side of the central defenders.
- Engineering Interested in designing and improving systems through practical problem-solving, applying analytical thinking and creativity to develop efficient and innovative solutions.
• Finance Strong interest in financial systems, budgeting, and investment strategies, with a focus on analyzing data to support informed decision-making and long-term financial planning.
Certification
High school diploma(Hsd),Security license,driver license,
Timeline
Security Officer
B
08.2024 - 12.2025
Field Technician
Bda
08.2024 - 08.2025
Maintenance Technician
General
12.2021 - 10.2022
Cashier Manager
Supermarket
01.2021 - Current
Concierge
Hilton
01.2020 - 12.2021
High School Diploma -
Lycée Privée Bilingue Hadjer Lamis (LPBHL)
Meoc
Pathways to Graduation High School
George Washington International Academy(GWIA)