Experienced Congressional Staffer with a strong background in constituent services, legislative research, community outreach, and event coordination. Skilled in policy analysis, stakeholder engagement, and casework management, with expertise in Microsoft Office Suite, CRM databases (IQ, Fireside), and social media communications. Proven ability to organize events, draft briefings, and manage outreach initiatives to strengthen community relations and legislative impact.
Overview
2
2
years of professional experience
Work History
Field Representative/Community Outreach Specialist
United States House of Representatives
Jersey City, NJ
04.2023 - Current
Facilitated meetings among stakeholders to discuss relevant issues or topics of interest.
Organized and facilitated events such as workshops, seminars, and forums.
Initiated and led mobile office hours, enhancing accessibility of services and increasing constituent engagement within municipalities across the congressional district.
Assisted with the hiring and training of interns.
Monitored legislative developments that may impact existing policies or regulations related to outreach activities.
Constituent Assistance: Provided direct support to constituents, addressing a range of issues related to federal services and policies. Navigated federal agencies, including Social Security, veterans' benefits, and immigration services/USCIS, to resolve individual cases.
Resolved 287 cases within a one-year timeframe.
Attended Official events and served as an representative for the Congressman
Coordinated the Congressman’s annual Youth Advisory Council.
Special Assistant to the Business Administrator
Township of West Caldwell
West Caldwell, NJ
09.2022 - 04.2023
Assisted with day-to-day administrative tasks, including filing, data entry, and document management. Supported office staff with scheduling meetings and handling correspondence.
Aided in organizing and promoting community events and public meetings. Engaged with residents to gather feedback and address inquiries related to township services.
Provided support to residents by answering phone calls, addressing inquiries, and resolving issues related to township services and programs.
Helped maintain organized office systems and records. Assisted with inventory management and ensured that office supplies were stocked and properly managed.
Helped maintain organized office systems and records. Assisted with inventory management and ensured that office supplies were stocked and properly managed.
Contributed to the enhancement of local green spaces, leading to the allocation of federal funding for upgrades.
Education
Bachelor of Science - Biology
Caldwell University
Caldwell, NJ
12-2021
Skills
Multi-lingual, fluent in Arabic and Spanish and conversational in French
Proficient in Microsoft Office Suite
Excellent written and interpersonal communication
Event Planning
Social Media Management
Government relations and advocacy
Constituent services & casework management
Legislative research and analysis
Languages
2,5,4
Education and Training
other
Timeline
Field Representative/Community Outreach Specialist