Adrea Kitt
Tacoma,WA
Summary
Dependable Emergency Services Specialist with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
18
18
years of professional experience
Work History
Emergency Services Specialist
Multi-Service Center
Federal Way, WA
10.2017 - Current
- Identified opportunities to enhance specialization resulting in increased efficiency.
- Explained policies and reviewed documentation to obtain signatures.
- Prepared and submitted reports to supervisor.
- Answered telephones to assist customers and resolve issues.
- Processed exchange requests in computer system.
- Answered customer questions to maintain high satisfaction levels.
Office Administrator
Ketamine Wellness Centers
Federal Way, WA
10.2017 - 10.2017
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
- Replenished office supplies, placing new orders for restocking to maintain inventory.
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Created memos, letters and other documents, fostering internal and external communication.
Medical Office Assistant
Tacoma Radiation Oncology Center
Tacoma, WA
02.2007 - 03.2007
- Collected information, verified insurance and collected co-payments for patients as part of check-in process.
- Maintained smooth flow of examinations to keep appointments on schedule.
- Collected co-pays and insurance data, applying full and proper payment to patient accounts.
- Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
- Scheduled appointments for patients via phone and in person.
Education
Green River Community College
Auburn, WASkills
- Resource Allocation
- Emergency Response
- Customer Relations
- Process Improvement
- Management collaboration
Timeline
Emergency Services Specialist
Multi-Service Center
10.2017 - Current
Office Administrator
Ketamine Wellness Centers
10.2017 - 10.2017
Medical Office Assistant
Tacoma Radiation Oncology Center
02.2007 - 03.2007
Green River Community College
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