Adrean McGee
Concord,NC
Summary
Dependable candidate with over 5 years of exceptional customer service experience and organization in handling and counting money. Very diverse in upselling and recommending different offers based on the individual customers needs and wants.
Overview
4
4
years of professional experience
Work History
Bartender
Buzzed Viking Brewing Company
01.2024 - Current
- Have a knowledge of over 500 craft beer recipes and be able to inform customers about each one
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Server/Bartender
Iron Thunder Saloon and Grill
04.2022 - 01.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Slotter
Walmart Distribution Center
10.2021 - 04.2022
- Properly slot pallets by counting each case, finding the accurate expiration date, and the correct location in the warehouse of which the pallet must go.
- Consistently met deadlines through diligent work ethic and effective prioritization of tasks.
- Established strong relationships with clients, addressing concerns promptly and providing exceptional customer service throughout each project phase.
Server
Christos Restaurant
02.2020 - 09.2021
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Increased sales significantly by upselling higher-end products to customers.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Skills
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and Tolerance
- Engaging personality
- Customer service expertise
- Payment Processing
- Cash Register Operation
- Professional Appearance
- Suggestive Selling
- Salesmanship
Timeline
Bartender
Buzzed Viking Brewing Company
01.2024 - Current
Server/Bartender
Iron Thunder Saloon and Grill
04.2022 - 01.2023
Slotter
Walmart Distribution Center
10.2021 - 04.2022
Server
Christos Restaurant
02.2020 - 09.2021
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