Adreana Marino
Buffalo,NY
Summary
Motivated and personable professional with a strong background in hospitality, brand promotion, and team leadership. Proven ability to engage customers, manage events, and support high-volume environments with efficiency and grace. Recognized for strong communication, attention to detail, and a proactive, goal-oriented mindset. Experienced in training and mentoring, with a passion for creating memorable guest experiences and representing brands with energy and integrity. Eager to apply interpersonal and organizational skills in dynamic, customer-facing roles.
Overview
6
6
years of professional experience
Work History
Bartender
Britesmith Brewing
Williamsville, New York
05.2025 - Current
- Collaborated with kitchen staff to ensure timely service of food orders.
- Trained new staff on bar techniques and customer service best practices.
- Followed safety protocols to ensure a safe environment for customers and staff.
- Greeted customers and provided excellent customer service.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Brand Ambassador
Ignite Agency
Buffalo, New York
05.2023 - Current
- Engaged audiences through product demonstrations and interactive experiences.
- Collaborated with marketing teams to develop brand awareness strategies.
- Trained new ambassadors on brand messaging and promotional techniques.
- Organized promotional events to showcase products and increase brand presence.
- Monitored competitor activities and provided insights to improve branding efforts.
- Fostered relationships with customers to build loyalty and brand advocacy.
- Promoted positive company image through superior customer service experiences.
Bartender
Delaware North
Buffalo, New York
05.2021 - Current
- Prepared and mixed beverages according to standard recipes and customer preferences.
- Maintained cleanliness and organization of the bar area and workstations.
- Assisted customers with drink selections and provided excellent service.
- Monitored inventory levels and restocked supplies as needed.
- Handled cash transactions and processed payments accurately.
- Trained new staff on bar techniques and customer service best practices.
- Followed safety protocols to ensure a safe environment for customers and staff.
- Greeted customers and provided excellent customer service.
Server Assistant
Buffalo Chophouse
Buffalo, New York
05.2020 - 06.2023
- Assisted servers in delivering food and beverages to guests efficiently.
- Prepared dining area by setting tables and ensuring cleanliness.
- Maintained stock levels of supplies and assisted with inventory management.
- Communicated with kitchen staff to coordinate order timing and special requests.
- Supported team members during busy shifts by taking on additional tasks.
Hostess
Jazzboline
Williamsville, New York
09.2019 - 04.2021
- Greeted and seated guests promptly upon arrival at the restaurant.
- Managed reservation system to ensure efficient seating arrangements.
- Assisted in coordinating guest flow during peak dining hours.
- Collaborated with servers to enhance overall dining experience for guests.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Education
Bachelor of Arts - Psychology
Canisius College
Buffalo, NY05-2025
Skills
- Customer service
- Team collaboration
- Sales strategies
- Event coordination
- Communication skills
- Training development
- Brand promotion
- Problem resolution
- Goal-oriented mindset
Affiliations
- President of HEOP Club
- Treasurer of the student body at Canisius
Accomplishments
Rev. Edmund G. Ryan, S.J. Student Activities Leadership Award - 2024-2025
Timeline
Bartender
Britesmith Brewing
05.2025 - Current
Brand Ambassador
Ignite Agency
05.2023 - Current
Bartender
Delaware North
05.2021 - Current
Server Assistant
Buffalo Chophouse
05.2020 - 06.2023
Hostess
Jazzboline
09.2019 - 04.2021
Bachelor of Arts - Psychology
Canisius College
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