Unit Secretary
Adrenne Johnson
University of Alabama at Birmingham
Adamsville,AL
32
Years of experience
Experienced Unit Secretary skilled in medical documentation, patient admissions, and HIPAA compliance. Enhances patient and family support through effective communication and teamwork. Manages admissions and documentation while ensuring adherence to healthcare regulations, contributing to efficient operations in healthcare settings.
Work History
Unit Secretary
7 Years 4 Months- Answered patient call lights promptly and helped with needs or requests.
- Admit, transfer and discharge patients in a timely manner.
- Welcomed visitors and patients with courteous, friendly service to create a positive environment.
- Answered phone calls promptly and directed each call to the appropriate person or department for efficient communication.
- Maintained vigilance on security feeds to protect patients and staff.
- Controlled entry and exit of guests to enhance unit security..
- Helped orient new staff with unit procedures and documentation.
- Prepared medical documents and reports.
Patient Care Technician
24 Years 8 Months- Monitored vital signs and reported changes to healthcare team.
- Assisted patients with daily living activities and mobility support.
- Documented patient information accurately in electronic health records.
- Facilitated patient admissions, discharges, and transfers to streamline patient flow and enhance care continuity.
- Maintained cleanliness and organization of patient care areas.
- Restocked unit with essential medical supplies to ensure readiness for patient care.
- Supported parents with breastfeeding and skin-to-skin care to promote bonding and infant health.
- Provided essential care to newborns by assisting with bathing and documenting footprints.
Sales Associate
35 Years 4 Months- Assisted customer in making and ordering business cards letterhead and more.
- Organized merchandise displays to enhance customer experience.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Answered incoming calls from customers and responded to inquiries promptly and courteously.
Cashier
37 Years 10 Months- Hosted Birthday Parties for customers
- Assisted in training new cashiers on register operations and customer service standards.
- Adhered to food safety and hygiene regulations throughout daily tasks.
- Collaborated with team members to maintain smooth operations during busy hours.
- Maintained cleanliness and organization of the cash register area during shifts.
- Provided friendly service to enhance customer experience and satisfaction.
Education
High School Diploma
Skills
Patient admission processes
Electronic health records
Medical documentation
Unit secretary training
Healthcare compliance
HIPAA compliance
Supply chain coordination
Effective communication
Professional telephone etiquette
Team collaboration
Time management
Problem solving
Multitasking
Multitasking
Timeline
Unit Secretary
University of Alabama at Birmingham
07.2019 - CurrentRead More
Patient Care Technician
University of Alabama at Birmingham
11.1994 - 07.2019Read More
Sales Associate
Office Depot Inc
07.1991 - 1993Read More
Cashier
Mc Donalds
01.1989 - 1990Read More
Ensley Magnet High School
High School Diploma
Read More