Adreona Hooper
Biloxi,MS
Summary
Experienced server with solid background in foodservice. Motivated and energetic individual with two years of hands-on experience, maintaining dining services and functions. Strong communicator possessing outstanding multitasking and organizational abilities.
Overview
4
4
years of professional experience
Work History
Key Holder
Massage Envy
D'Iberville, MS
08.2023 - Current
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.`
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Front Desk Associate
Holiday Inn Express
Biloxi, MS
06.2023 - 08.2023
- Maintained cleanliness and organization of front desk area.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
FOH Team Member
Shaggy's
Gulfport, MS
04.2021 - 05.2023
- Provided customer support with menu selection and answered questions about specials or other restaurant offerings.
- Collaborated with kitchen staff to ensure timely delivery of all orders to customers.
- Checked identification of patrons when required according to local laws and regulations.
- Assisted in training new team members on proper front-of-house operations.
- Maintained a professional attitude while working under pressure during peak hours.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Banquet Server/Chashier
Mississippi Aquarium
Gulfport, MS
08.2020 - 05.2021
- Carried trays of food items from kitchen to dining area.
- Carried out professional service, retaining polite and friendly approach at all times.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Ross Dress for Less
Sales Associate
D'Iberville, MS
08.2019 - 02.2021
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Provided product information and answered customer questions.
- Offered suggestions for additional items that may be of interest to customers.
Education
Business
MGCCC
05.2025
Skills
- Toast System Operations
- Bank Deposits
- Point of Sale (POS) System Operations
- Beverage Preparation
- New Hire Training
- Guest Rapport
Timeline
Key Holder
Massage Envy
08.2023 - Current
Front Desk Associate
Holiday Inn Express
06.2023 - 08.2023
FOH Team Member
Shaggy's
04.2021 - 05.2023
Banquet Server/Chashier
Mississippi Aquarium
08.2020 - 05.2021
Ross Dress for Less
Sales Associate
08.2019 - 02.2021
Business
MGCCC