Angelique Brewer
McAlester,OK
Summary
Results-driven professional in retail management with a knack for boosting productivity and streamlining tasks. Possess strong capabilities in team leadership, inventory management, and customer service enhancement. Excel at communication, problem-solving, and adaptability, ensuring effective team coordination and exceptional shopping experiences for customers.
Overview
12
12
years of professional experience
Work History
Key Holder
Dollar General
McAlester, Oklahoma
09.2023 - Current
- Receive shipments from vendors and ensured that all products were properly stocked in their designated locations.
- Process credit card payments and counted back change and currency with accuracy rate.
- Reconcile daily sales receipts against cash drawer for accuracy.
- Open and close store
- Do all paperwork when opening or closing store
- Prepare nightly deposits accurately and by policy
- Recognized by management and customers for providing exceptional customer service.
- Supervises employees by providing direction on tasks and expectations regarding customer service standards.
- Receive trucks
- Keep store clean and organized
- Promotes high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Works successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborates with management to determine key tasks and delegate to staff members.
Sales Associate/Deli Cook
EZ Mart.
McAlester, Oklahoma
04.2022 - 08.2023
- Helped customers find specific products, answered questions, and offered product advice.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed transactions using a point-of-sale system.
- Answered customer inquiries regarding product features, pricing, and availability.
- Cleaned and prepared various foods items, such as meats, vegetables, fruits, soups and salads for cooking or serving.
- Stocked food supplies needed for daily operations.
- Sanitized workstation before and after shift to prevent illness and food contamination.
- Trained new staff members on proper food handling techniques, safety procedures and menu items knowledge.
- Operated ovens, deep fryers and other kitchen equipment in accordance with safety regulations.
- Prepared sandwiches to order using ingredients such as breads, meats, cheeses and condiments.
- Collected payments and provided accurate change.
- Verified customers' age before selling age restricted items.
- Responded to customer inquiries about winning numbers and other lottery game information
- Described and explained games available to potential customers to attract new players.
General Laborer
AAA Mini Storage..
McAlester, Oklahoma
08.2018 - 04.2022
- Operated power tools such as saws and drills to perform various repairs.
- Checked security systems regularly to ensure proper functioning.
- Performed routine maintenance by inspecting doors to insure they were working properly and not tampered with.
- Maintained lawn areas using mowers, trimmers, and edgers to ensure neat appearance.
- Moved leaves and grass clippings using leaf blower.
Server
Pizza Hut
Checotah, Oklahoma
03.2015 - 08.2018
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Maintained knowledge of current menu items
- Informed customers of daily specials and signature menu items.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Upheld high standards of sanitation in accordance with health department regulations.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Maintained polite and professional demeanor
Server
Okie Tonk Lakeside
Eufaula, OK
10.2014 - 03.2015
- Delivered food orders promptly and courteously.
- Stocked service areas with supplies during slow periods
- Assisted customers with any questions or complaints they may have had
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Informed customers of daily specials and signature menu items.
- Cleaned tables and chairs to prepare dining area for next customers.
- Operated pos system to input orders
Server
The Wave Restaurant & Bar
Eufaula, Oklahoma
05.2013 - 09.2014
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Stocked service areas with supplies during slow periods.
- Informed customers of daily specials and signature menu items.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Prepared checks, itemizing total meal costs and taxes.
Education
GED -
Eufaula Highschool
Eufaula, OK05-2013
Skills
- Drawer counting
- Opening and closing coordination
- Customer service
- Task delegation
- Bank deposits
- Cash handling
- Alarm systems
- Staff training and development
- Team member development
- Store operations oversight
- Store recovery processes
- Team building
- Workplace safety
- POS system proficiency
- POS system experience
References
References available upon request.
Timeline
Key Holder
Dollar General
09.2023 - Current
Sales Associate/Deli Cook
EZ Mart.
04.2022 - 08.2023
General Laborer
AAA Mini Storage..
08.2018 - 04.2022
Server
Pizza Hut
03.2015 - 08.2018
Server
Okie Tonk Lakeside
10.2014 - 03.2015
Server
The Wave Restaurant & Bar
05.2013 - 09.2014
GED -
Eufaula Highschool