Adria Cammareri
Fort Worth,TX
Summary
Upbeat, enthusiastic, and resourceful team player, bringing top-notch skills in communication, active listening and analytical problem-solving skills. Enhances client experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty. Excels at building and maintaining relationships, promoting a positive work environment, and taking initiative.
Overview
5
5
years of professional experience
Work History
Hostess/Cocktail Waitress/Assistant to the General Manager
The Palm Restaurant
11.2015 - 03.2016
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Boosted beverage sales through strategic upselling techniques and promoting daily specials.
Private Events Hostess and Cocktail Server
Self-Employed
10.2011 - 03.2016
- Greeted guests warmly upon arrival and provided friendly and warm presence throughout event experience.
- Collaborated with bartenders and other staff to ensure timely delivery of food and drinks to guests, improving overall efficiency.
- Improved guest comfort and satisfaction through personalized service and support, whether the event was a small private dinner or large birthday celebration.
- Served as a positive and polished representative of clients when greeting guests in the client's home, while maintaining discretion and professionalism at all times.
- Exhibited strong organizational skills by maintaining accurate records of guest preferences and feedback to help inform future improvements in service quality.
House Manager/Private Nanny
Private Family
08.2011 - 10.2015
- Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
- Planned special events such as parties or family gatherings with attention to detail and organization.
- Assisted with housekeeping duties as well as running errands.
- Managed children's schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
- Prepared high-quality meals for clients with diverse palates, emphasizing the use of fresh, local ingredients.
Education
Bachelor of Science - Rehabilitation Science
University of North Texas
Denton, TX12.2021
Bachelor of Science - Criminal Justice
University of North Texas
Denton, TX12.2021
Skills
- Interpersonal Relations
- Scheduling and Planning
- Promotions and Events
- Customer Relationship Management
- Active Listening
- Patience and Empathy
- Phone Etiquette
- Effective Multitasking
Timeline
Hostess/Cocktail Waitress/Assistant to the General Manager
The Palm Restaurant
11.2015 - 03.2016
Private Events Hostess and Cocktail Server
Self-Employed
10.2011 - 03.2016
House Manager/Private Nanny
Private Family
08.2011 - 10.2015
Bachelor of Science - Rehabilitation Science
University of North Texas
Bachelor of Science - Criminal Justice
University of North Texas
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