Adrian Abbott
Henderson,KY
Summary
Dynamic professional with a proven track record at Emergency Medical Training Professionals, LLC, excelling in client retention strategies and performance tracking. Adept at enhancing student engagement and managing financial invoicing, I leverage strong organizational skills to drive results and foster lasting relationships. Committed to delivering exceptional service and innovative solutions.
Overview
2023
2023
years of professional experience
Work History
Student Account Manager
Emergency Medical Training Professionals, LLC
07.2011 - 12.2022
- Developed strong Student relationships through effective communication and product knowledge of all classes we offered at the school.
- Assisted in training new sales associates on class room protocols and techniques used in classrooms for students to learn how to study and pass examinations.
- Implemented inventory management strategies to assure the students had product availability and reduce stock discrepancies.
- Conducted Basic Life Support assessments to tailor training individuals and classes for CPR certification,
- Handled all financial invoicing for companies and Students thru quickbooks
- Managed student accounts, ensuring accurate billing and timely payments.
- Developed and implemented strategies to enhance student engagement and retention.
- Gave tours of the facilities and assisted every student in enrollment and financial planning
Sales/Director of Sales/ Event Manager
Sega Gameworks, LLC
03.2001 - 10.2010
- Gathering information about the client’s objectives, budget and preferences
- Providing advice about menus, decor and entertainment
- Creating a schedule of activities for staff to follow during events
- Communicating with vendors and suppliers
- Managing the event budget
- Handling problems that arise during the event
- Overseeing servers, kitchen staff, cleaning crews and other workers
- Providing advice about menus, decor and entertainment
- Creating a schedule of activities for staff to follow during events
- Communicating with vendors and suppliers
- Managing the event budget
- Handling problems that arise during the event
- Overseeing servers, kitchen staff, cleaning crews and other workers
Bartender / Waiter
Hard Rock Cafe
1997 - 2001
- Crafted and served diverse cocktail recipes, enhancing guest experience and satisfaction.
- Managed bar inventory, ensuring optimal stock levels and timely replenishment of supplies.
- Trained new bartenders on drink preparation techniques and customer service standards.
- Developed signature cocktails, contributing to unique menu offerings and brand identity.
Education
GED -
Henry Clay High School
Lexington, KY Skills
- Strong organization
- Client retention strategies
- Performance tracking
Timeline
Student Account Manager
Emergency Medical Training Professionals, LLC
07.2011 - 12.2022
Sales/Director of Sales/ Event Manager
Sega Gameworks, LLC
03.2001 - 10.2010
Bartender / Waiter
Hard Rock Cafe
1997 - 2001
GED -
Henry Clay High School