• Making sure breaks are on time
• Make sure team members are doing their job
• Check everything is good before leaving and having facing/maintenance/Ccb done
• Send people in and out for people’s breaks/ going home
• When guest assistance is called go and help out the team memeber
- Cultivated professional relationships with guests, improving customer retention through coordinated service.
- Managed opening and closing procedures by reconciling sales records and cash transactions with software data.
- Answered customer inquiries regarding product features, pricing, and availability.
- Described merchandise and explained use, operation and care.
- Leading and managing a team of front end developers in the development and maintenance of web applications.
- Emphasized customer service excellence through ongoing training of front-line team members to improve customer service ratings.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Greeted customers to determine wants or needs.
- Managed inventory and supplies to ensure materials were available when needed.