Adrian Anderson
Jamaica,NY
Summary
Dedicated Data Center Operator with 30 years of experience providing front line support to IT environments. Technological aptitude for troubleshooting network issues and implementing new concepts. Concentrated strengths include strong organizational and analytical skills with special expertise in data center management, analysis and communication.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Data/Hosting Center Operator
Flow Jamaica Ltd
06.1996 - 03.2023
- Hardware (server, switches, routers) management and installation.
- Manage the resolution, escalation & notification process during services outage and environmental issues.
- Worked with support teams to troubleshoot outages and IT issues in Collocation data center.
- Manage bill printing processes to ensure timely production and distribution of customer invoices.
- Ensure all databases are backed up and archived according to schedule.
- Ensure adherence to security protocols of Datacenter to protect customer data and equipment.
Data Entry Operator
Cable & Wireless Jamaica Ltd
06.1990 - 05.1996
- Input data using a card reading machine and reenter to verify accuracy.
- Corrected data entry errors to prevent later issues such as duplication or data degradation.
- Created and Standardized form that efficiently logged and dispatched reports accurately and timely using Word Perfect application at the time.
- Completed data entry tasks with accuracy and efficiency
Education
Cisco Certified Network Associate - Computer Networking And Telecommunications
Vectors Technology Institute
Kingston, Jamaica12.2018
Skills
- Data Center Environments
- Hardware Replacement
- Technical Training
- Operating Systems
- Diagnostic Tools
- Customer Experience
- Problem Analysis
- Backup Procedures
- Disaster Recovery Procedures
- Fire Protection Systems
- Maintenance Organization and Development
- Network Operations
Certification
- CCNA
- Computer Operations
- Computer Architecture
- Microcomputer basics and Digital Circuits 1
- Solid State Electronics
- Electrical and Electronic Principles
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Data/Hosting Center Operator
Flow Jamaica Ltd
06.1996 - 03.2023
Data Entry Operator
Cable & Wireless Jamaica Ltd
06.1990 - 05.1996
Cisco Certified Network Associate - Computer Networking And Telecommunications
Vectors Technology Institute