Adrian Briones
Reedsburg,WI
Summary
Dynamic leader with proven expertise in staff management and customer service, honed at B-lux Grill and Bar. Excelled in training and mentoring teams to enhance productivity and customer satisfaction. Skilled in American Sign Language (ASL), showcasing a commitment to inclusive communication. Achieved significant improvements in team efficiency and customer experience.
Overview
7
7
years of professional experience
Work History
Supervisor/server
B-lux Grill and Bar
Wisconsin Dells, WI
06.2020 - 07.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Server
Olive Garden Restaurant
Madison, WI
03.2017 - 10.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
None - American Sign Language
Faribault High School
Faribault, MN06.2009
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Bilingual
- American sign language(ASL)
Languages
American sign language
Limited Working
Timeline
Supervisor/server
B-lux Grill and Bar
06.2020 - 07.2024
Server
Olive Garden Restaurant
03.2017 - 10.2019
None - American Sign Language
Faribault High School