I’ve driven OTR as a lease operator, recruited as an independent recruiter and company recruiter, worked as a assistant shop manager, parts manager and sales rep all in the transportation industry. The US Navy trained me to work as a Machinist, both on land and at sea. My take charge attitude, leadership skills, and experience is an asset to any organization.
Overview
6
6
years of professional experience
Work History
Repair Technician
Walmart
03.2022 - Current
Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
Maintained inventory of repair supplies and ordered parts.
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Collaborated with team members to complete complex repairs and improve overall service quality.
Reduced device downtime with regular maintenance and preventative measures.
Expanded technical knowledge through continuous education in industry developments and trends.
Driver Recruiter
Usa Truck Inc
02.2020 - 02.2021
Identified opportunities for collaboration with external organizations such as trade associations or community groups that could aid in recruiting efforts.
Negotiated competitive compensation packages that attracted top talent while remaining within budgetary constraints.
Reduced driver turnover rates by developing robust onboarding and training programs for new hires.
Established strong relationships with vocational schools, leading to a consistent pipeline of qualified candidates.
Maintained accurate records of all hiring activities, ensuring compliance with applicable regulations and internal policies.
Assistant Manager, Parts Manager and Sales Rep
J & M Trailer & Truck Repair
02.2018 - 03.2020
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Made hiring recommendations to increase company's productivity and profitability with quality workers.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Assisted in organizing and overseeing assignments to drive operational excellence.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Education
SMAW Welding Positions - ARC Welding, Mig Welding
Groso Technical
Groton, CT
Machine Operations - Lathes, Mills, Drill Press, And Blue Print Reading
US Navy
Great Lakes, IL
Computer Information Systems - Operating Systems, Programming, And Networks
North Central State
Mansfield, OH
Skills
Customer Service
Component Replacement
System Testing
Equipment Repair
Mechanical Skills
Transportation Safety
Experience Operating Machines
Equipment Maintenance Proficiency
Attention to Detail
System Upgrades
Following Safety Practices
Quality Control
Military Experience
US Navy, 1997 - 2000, Honorable Discharge
Timeline
Repair Technician
Walmart
03.2022 - Current
Driver Recruiter
Usa Truck Inc
02.2020 - 02.2021
Assistant Manager, Parts Manager and Sales Rep
J & M Trailer & Truck Repair
02.2018 - 03.2020
SMAW Welding Positions - ARC Welding, Mig Welding
Groso Technical
Machine Operations - Lathes, Mills, Drill Press, And Blue Print Reading
US Navy
Computer Information Systems - Operating Systems, Programming, And Networks