Street Specialist supporting residents through case management, community problem-solving, and coordination with multiple departments. Builds trust with local clients, documents weekly workload, and helps connect people to practical services and next steps. Brings steady communication to public-facing work that requires calm judgment and follow-through.
Work History
Street Specialist
4 Years 8 Months
City of Little Rock | 03.2022 - Current
Recruit 5 local males weekly for case management services.
Provide case management support to local residents by assessing needs and connecting them with appropriate services.
Assist community members with day-to-day problems by offering guidance, referrals, and practical problem-solving support.
Support other departments as needed to keep community services moving and respond to shifting priorities.
Senior Pastor
17 Years 10 Months
Rivers of Living Water Ministry | 01.2009 - Current
Track 10 weekly prayer requests while providing consistent pastoral guidance and follow-up.
Teach and preach the gospel with clear, consistent messaging that strengthens congregation engagement.
Lead fundraising efforts to support ministry programs and sustain community services.
Coordinate volunteer recruitment for the feeding program and support reliable staffing.
Maintain sermon recordings and distribute messages to extend ministry reach.
Visit hospitals and prisons, offering pastoral support during illness and incarceration.
Employment Supervisor
3 Years 11 Months
Watershed, Career Development | 06.2021 - 05.2025
Supported 10 client intake appointments weekly while gathering background details and routing individuals to appropriate services.
Managed 20 job-site follow-ups monthly to reinforce expectations, monitor behavior, and address training needs.
Instructed students on proper job-site behavior and workplace expectations to support consistent performance in employment settings.
Delivered on-the-job training, resume coaching, and application support to strengthen candidate readiness for work.
Ensured that every client received their desired job
FINS Case Manager
1 Year
Pulaski County Juvenile Court | 03.2020 - 03.2021
Matched juveniles and parents with appropriate community services based on case needs and available supports.
Monitored child behaviors and set realistic goals to support progress and accountability.
Attended court hearings and communicated case updates to support court proceedings.
Case Manager
2 Years
United Family Services | 03.2018 - 03.2020
Attended court hearings and supported case follow-up with timely status updates and documentation.
Documented behavior issues clearly and reported concerns to the courts for review and action.
Verified monitoring devices functioned properly and addressed issues promptly to maintain supervision continuity.
Substitute Teacher
1 Year 4 Months
Willsub | 11.2016 - 03.2018
Supervised 10 students daily during classroom activities and transitions to maintain a safe learning environment.
Followed daily lesson plans to deliver consistent classroom instruction and keep students aligned with classroom objectives.
Maintained classroom order by redirecting behavior and reinforcing expectations throughout the school day.
Provided one-on-one support to students who needed extra help understanding assignments or completing classwork.
Warehouse Lead
7 Months
Midwest Refrigeration Service | 03.2016 - 10.2016
Supervised 12 staff across shipping, receiving, and storage operations.
Directed shipping, receiving, and storage workflows to keep warehouse operations moving smoothly.
Assigned daily duties to staff and coordinated coverage based on workload and priority.
Resolved shipment discrepancies and tracked inventory records to support accurate order handling.
Job Coach
2 Months
Watershed, Career Development | 01.2016 - 03.2016
Delivered on-the-job training to workers, demonstrating tasks and correcting performance in real time.
Taught students how to write resumes and complete applications to strengthen their job search materials.
Coordinated the program, recruited individuals for supportive employment, and built community relationships.
Supervisor
7 Years 2 Months
American Red Cross | 10.2008 - 12.2015
Hired staff, screened candidates, and coordinated onboarding to keep the team staffed and ready to operate.
Managed workflow across daily assignments, balancing priorities and shifting resources to maintain steady service delivery.
Conducted staff reviews, documented feedback, and followed through on action items to strengthen performance.
Investigated problems and concerns, gathered facts, and coordinated follow-up to resolve issues promptly.
Education
Bachelor of Science - Health and Human Performance
AUBURN UNIVERSITY | Auburn, AL | 01-2000
Skills
Case management
Client intake
Community resource referral
Crisis intervention
Behavior monitoring
Resume coaching
Progress notes documentation
Court report preparation
Case record management
Goal setting
Community outreach
Program coordination
Volunteer recruitment
Timeline
Street Specialist
City of Little Rock
03.2022 - CurrentRead More
Employment Supervisor
Watershed, Career Development
06.2021 - 05.2025Read More
FINS Case Manager
Pulaski County Juvenile Court
03.2020 - 03.2021Read More
Case Manager
United Family Services
03.2018 - 03.2020Read More
Substitute Teacher
Willsub
11.2016 - 03.2018Read More
Warehouse Lead
Midwest Refrigeration Service
03.2016 - 10.2016Read More
Job Coach
Watershed, Career Development
01.2016 - 03.2016Read More
Senior Pastor
Rivers of Living Water Ministry
01.2009 - CurrentRead More
Supervisor
American Red Cross
10.2008 - 12.2015Read More
AUBURN UNIVERSITY
Bachelor of Science from Health and Human Performance
Provider File Specialist II at Premera Blue Cross Health Insurance Company Bc/bsProvider File Specialist II at Premera Blue Cross Health Insurance Company Bc/bs