Adrian Clarke
Richardson,TX
Summary
Former USMC Sergeant and experienced customer service professional with a strong background in leadership, team collaboration, and strategic problem-solving. Proven ability to manage high-pressure situations and foster positive relationships. Seeking to leverage military discipline in a community-focused role.
Overview
8
8
years of professional experience
Work History
Service and Engagement
Target
Dallas, TX
11.2024 - Current
- Demonstrated a service culture that prioritized the guest service experience by delivering the service standard.
- Worked successfully with diverse coworkers to accomplish goals and address issues related to our products and services.
- Managed tasks effectively to meet service objectives.
Customer Service Representative
Parks and Recreation
Richardson, TX
01.2024 - Current
- Cultivated positive customer relationships through personalized support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Private Nanny
Self-Employed
Richardson, TX
08.2021 - 05.2024
- Developed and implemented age-appropriate daily activities and routines to promote the children's physical, mental, and emotional development.
- Maintained open and regular communication with parents to discuss children's progress and needs.
- Prepared meals according to dietary needs of the family's children.
- Took children on outings such as parks, library visits, sports events, or educational trips.
Lifeguard & Swim Instructor
City Of Richardson
Richardson, TX
06.2016 - 09.2020
- Ensured the safety of all swimmers by closely monitoring the pool and quickly
responding to any emergencies or potential hazards. - Conducted daily pool maintenance, including testing and adjusting chemical levels.
- Encouraged swimmers to progress through drills while providing positive feedback on their performance.
- Demonstrated proper technique for each stroke, including freestyle, backstroke, breaststroke, and butterfly.
- Provided excellent customer service by addressing any inquiries or concerns
from swimmers and their families in a timely and professional manner.
Education
Some College (No Degree) - Psychology
Dallas College - Richland Campus
Dallas, TXSome College (No Degree) - Psychology
Collin College
Plano, TXSome College (No Degree) - Psychology
University of North Texas
Skills
- Customer Service
- Empathy
- Attention to Detail
- Adaptability
- Child Development
- Teamwork
- Leadership
- Mental Agility
- Conflict Resolution
- Community Awareness
Timeline
Service and Engagement
Target
11.2024 - Current
Customer Service Representative
Parks and Recreation
01.2024 - Current
Private Nanny
Self-Employed
08.2021 - 05.2024
Lifeguard & Swim Instructor
City Of Richardson
06.2016 - 09.2020
Some College (No Degree) - Psychology
Dallas College - Richland Campus
Some College (No Degree) - Psychology
Collin College
Some College (No Degree) - Psychology
University of North Texas