Adrian Coelho
Miami,FL
Summary
Dedicated professional with a strong focus on enhancing guest experiences through exceptional customer service and effective communication. Experience in technical troubleshooting and IT compliance, ready to support operational excellence.
Overview
5
5
years of professional experience
Work History
IT
Freelancer
01.2024 - Current
- Developed websites and applications to meet diverse client needs
- Collaborated on software development projects to implement coding best practices
- Troubleshot technical issues to minimize downtime and enhance system performance.
Valet/Host
LCL Premier Parking At Tootsies Cabaret
Miami, Florida
09.2021 - Current
- Provided excellent customer service to enhance guest experiences.
- Coordinated vehicle retrievals during peak hours for smooth operations.
- Monitored parking lot capacity and reported issues promptly.
- Handled difficult situations calmly and professionally in order to maintain a positive relationship with guests.
- Reported unusual or unsafe situations to security for immediate attention.
- Mediated disputes to ensure customer satisfaction.
Education
Some College (No Degree) - Bussines Administration
FNU
Miami, FLSkills
- Problem solving
- Effective communication
- Team collaboration
- IT compliance
- Technical troubleshooting
- Customer relationship management
Languages
English
Full Professional
Spanish
Native/ Bilingual
Portuguese
Limited
Timeline
IT
Freelancer
01.2024 - Current
Valet/Host
LCL Premier Parking At Tootsies Cabaret
09.2021 - Current
Some College (No Degree) - Bussines Administration
FNU