Experienced Information Technology professional well-versed in infrastructure, security planning and daily operations management. Forward-thinking and strategic leader with 20 years of experience in information technology industry. Recognized for cost-effective system improvements, operational streamlining and positive leadership style. Passionate about self-learning and firmly believe that knowledge knows no bounds. Trust that knowledge is readily accessible and attainable at any given moment.
Overview
20
20
years of professional experience
2
2
Languages
Work History
IT
Vision International School
11.2015 - Current
Oversaw budget management for IT department, allocating resources effectively while minimizing costs where possible.
Evaluated emerging technologies for their potential impact on organizational goals, recommending viable solutions as needed.
Negotiated contracts with vendors, securing cost-effective services for organization''s IT needs.
Developed comprehensive disaster recovery plans, ensuring business continuity in case of unforeseen events or emergencies.
Conducted regular audits of hardware inventory to ensure proper asset management across organization''s technology infrastructure.
Implemented cybersecurity measures to protect sensitive company data and maintain compliance with industry standards.
Facilitated seamless communication between IT personnel and other departments, promoting collaboration on key projects.
Enhanced IT infrastructure by implementing strategic technology upgrades and streamlining system processes.
Reduced downtime and improved overall system performance by proactively addressing potential issues with network maintenance.
Analyzed network security and current infrastructure, assessing areas in need of improvement.
Managed life cycle replacement of hardware and software.
Coordinated secure system access of users to various department systems and platforms.
Optimized existing systems through regular evaluations, making necessary adjustments to improve functionality and user experience.
Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
Coordinated large-scale technology migrations to minimize disruption while enhancing overall system capabilities.
Established IT policies and procedures, fostering secure and efficient work environment for all employees.
Implemented and maintained technology and software budget.
Managed over 20 tickets and calls per day from students, parents and staff member.
Manager
Raqami For IT Development Solution And Web Design
04.2013 - 11.2015
Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Leveraged data and analytics to make informed decisions and drive business improvements.
Managed over 25 customer project per month.
Increased sales by 30%
Education
Bachelor of Management Information Systems. - Management Information Systems.
HICIS
Alexandria, Egypt
04.2001 -
Skills
IT risk management
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Accomplishments
Upgrade the school's CCTV system to comply with MOI requirements.
Implement a high-performance Cisco Meraki network to fulfill business needs.
Spearhead the transition from the outdated Rediker information system to the robust PowerSchool system.
Supervise the replacement of the old IP telephone system with a dependable Cisco system to align with business requirements.
Implement the EZoffice asset management system to enhance business asset management processes.
Implement a new Dell virtualized data center to replace aging servers and achieve business objectives.
Transform the indoor basketball court into a versatile venue for school events by installing a premium sound system.
Lead the transformation of all outdated overhead projector systems with interactive panels to enhance the educational process and align with the business objectives.
Timeline
IT
Vision International School
11.2015 - Current
Manager
Raqami For IT Development Solution And Web Design
04.2013 - 11.2015
Bachelor of Management Information Systems. - Management Information Systems.
HICIS
04.2001 -
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