Mohamed Makhlouf
IT
Al Wakrah
Summary
Experienced Information Technology professional well-versed in infrastructure, security planning and daily operations management. Forward-thinking and strategic leader with 20 years of experience in information technology industry. Recognized for cost-effective system improvements, operational streamlining and positive leadership style. Passionate about self-learning and firmly believe that knowledge knows no bounds. Trust that knowledge is readily accessible and attainable at any given moment.
Overview
20
20
years of professional experience
2
2
Languages
Work History
IT
Vision International School
11.2015 - Current
- Oversaw budget management for IT department, allocating resources effectively while minimizing costs where possible.
- Evaluated emerging technologies for their potential impact on organizational goals, recommending viable solutions as needed.
- Negotiated contracts with vendors, securing cost-effective services for organization''s IT needs.
- Developed comprehensive disaster recovery plans, ensuring business continuity in case of unforeseen events or emergencies.
- Conducted regular audits of hardware inventory to ensure proper asset management across organization''s technology infrastructure.
- Implemented cybersecurity measures to protect sensitive company data and maintain compliance with industry standards.
- Facilitated seamless communication between IT personnel and other departments, promoting collaboration on key projects.
- Enhanced IT infrastructure by implementing strategic technology upgrades and streamlining system processes.
- Reduced downtime and improved overall system performance by proactively addressing potential issues with network maintenance.
- Analyzed network security and current infrastructure, assessing areas in need of improvement.
- Managed life cycle replacement of hardware and software.
- Coordinated secure system access of users to various department systems and platforms.
- Optimized existing systems through regular evaluations, making necessary adjustments to improve functionality and user experience.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Coordinated large-scale technology migrations to minimize disruption while enhancing overall system capabilities.
- Established IT policies and procedures, fostering secure and efficient work environment for all employees.
- Implemented and maintained technology and software budget.
- Managed over 20 tickets and calls per day from students, parents and staff member.
Manager
Raqami For IT Development Solution And Web Design
04.2013 - 11.2015
- Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Managed over 25 customer project per month.
- Increased sales by 30%
Education
Bachelor of Management Information Systems. - Management Information Systems.
HICIS
Alexandria, Egypt 04.2001 -
Skills
IT risk management
Strategic Thinking
Disaster Recovery
Data Analytics
Problem Solving
Budget Management
Network Administration
Information Security
Accomplishments
- Upgrade the school's CCTV system to comply with MOI requirements.
- Implement a high-performance Cisco Meraki network to fulfill business needs.
- Spearhead the transition from the outdated Rediker information system to the robust PowerSchool system.
- Supervise the replacement of the old IP telephone system with a dependable Cisco system to align with business requirements.
- Implement the EZoffice asset management system to enhance business asset management processes.
- Implement a new Dell virtualized data center to replace aging servers and achieve business objectives.
- Transform the indoor basketball court into a versatile venue for school events by installing a premium sound system.
- Lead the transformation of all outdated overhead projector systems with interactive panels to enhance the educational process and align with the business objectives.
Timeline
IT
Vision International School
11.2015 - Current
Manager
Raqami For IT Development Solution And Web Design
04.2013 - 11.2015
Bachelor of Management Information Systems. - Management Information Systems.
HICIS
04.2001 -