Adrian Crump
Decatur,GA
Summary
Accomplished banquet server at Fronthouz, recognized for enhancing workflow efficiency and customer satisfaction. Leveraged strong teamwork and adaptive problem-solving skills to deliver exceptional dining experiences. Proficient in event setup and breakdown, contributing to seamless operations. Trained new staff, boosting service quality by 20%.
Overview
17
17
years of professional experience
Work History
Banquet Server
Fronthouz
04.2020 - Current
- Developed strategies for improving workflow efficiency during events.
- Collaborated with event planners to accommodate special requests effectively.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Adhered to all health and safety regulations while serving food and beverages.
- Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
Server
Legal Seafood's Waitress
07.2013 - 12.2018
- Delivered exceptional dining experiences through attentive service and detailed menu knowledge.
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
- Managed sections for smooth flow of guests and orders.
- Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
Server
Olive Garden Restaurant
02.2008 - 07.2013
- Delivered exceptional dining experiences by promptly serving food and beverages to guests.
- Collaborated with kitchen staff to ensure timely preparation and presentation of meals.
- Managed customer inquiries and resolved issues to enhance satisfaction and loyalty.
- Trained new servers on menu offerings, service standards, and POS system usage.
Education
Food Science
Le Cordon Bleu
Tucker, GA01-2008
Skills
- Strong teamwork
- Time management
- Customer service
- Adaptive problem solving
- Event setup and breakdown
Timeline
Banquet Server
Fronthouz
04.2020 - Current
Server
Legal Seafood's Waitress
07.2013 - 12.2018
Server
Olive Garden Restaurant
02.2008 - 07.2013
Food Science
Le Cordon Bleu
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