Lead Technician experienced in troubleshooting, maintenance, and repair of HVAC/R, conveyance, and robotics systems. Achieved results through effective team collaboration and strong problem-solving capabilities. Focused on delivering reliable diagnostics and mechanical repairs to enhance operational efficiency.
Work History
Sr Conveyor & Robotics Tech (Stretch Role)
2 Years 5 Months
CBRE | 04.2024 - Current
Promote a safe working environment by following all safety procedures
Led junior technicians in daily operations to promote teamwork and efficiency.
Led small to medium-sized technology projects, ensuring alignment with operational goals and timelines.
Install, maintain, and troubleshoot relay logic, ladder diagrams, control components, photo-eyes, motor starters, limit switches, proximity sensors, solenoids, etc.
Troubleshooting and maintaining robotics equipment, proficient at navigating AR floor.
Identified and implemented improvements to technical processes, enhancing workflow efficiency and reliability.
Managed vendor relationships to ensure timely delivery of services and products.
Training: Developing and delivering training materials or programs for other technicians.
Develop training plans for service technicians
Develop work plans for emergency repair of critical assets
Replaced chain driven motors, and gearboxes, replaced chains, sprockets, as well as align them.
Replace and or modify conveyor belts.
Communication: Communicating technical information to both technical and non-technical audiences.
Create and close out work orders with data including labor hours, equipment maintenance and parts used
Completed various tasks assigned by management to maintain workflow efficiency.
Specialized Tasks: Taking on responsibilities that require specialized knowledge or skills, such as IT security, network infrastructure, or system administration.
Reliability Maintenance Engineer/Technician
1 Year 11 Months
Elite Line Services | 05.2022 - 04.2024
Promote a safe working environment by following all safety procedures
Lead and audit preventative maintenance procedures
Led and audited preventative maintenance procedures to ensure compliance and operational reliability
Maintain and troubleshoot all conveyor systems in the building
Created and closed out work orders documenting labor hours, equipment maintenance, and parts used for accurate record-keeping
Developed training plans for service technicians to enhance skill sets and improve maintenance capabilities
Create and close out work orders with data including labor hours, equipment maintenance and parts used
Facilitated completion of tasks assigned by management to enhance workflow.
Perform additional duties/assignments that may be required by management from time to time
HVAC Service Technician
4 Years 3 Months
Michael & Son Services | 01.2018 - 04.2022
Call ahead to customer, in a timely manner dispatch from home to customer's residence
Diagnosed and troubleshot HVAC systems, including air handlers, heat pumps, and gas furnaces.
Repair and/or maintain systems, as well as sell and install upgrades.
Call ahead to customer, in a timely manner dispatch from home to customers residence
Responded to service requests on-call to ensure timely assistance for customers
Maintained truck cleanliness and organized inventory for efficient operations.
Completed paperwork at end of each call using Service Titan for accurate record-keeping.
HVAC Installer
3 Months
Environmental systems associates | 07.2017 - 10.2017
Repaired or replaced defective equipment, components, or wiring to ensure optimal system performance.
Installed and maintained heating and cooling systems to uphold environmental conditions and enhance customer comfort.
Adhered to company standards, policies, and procedures to ensure compliance and safety.
Communicate professionally with homeowners, customers, and general contractors.
Comply with all applicable standards, policies, and procedures.
HVAC Installer
10 Months
Bethany Air | 08.2016 - 06.2017
Repaired or replaced defective equipment, components, or wiring to ensure system reliability.
Installed and maintained heating and cooling systems to optimize environmental conditions for clients.
Maintained compliance with industry standards and organizational policies to promote safety and efficiency.
Demonstrated exceptional time management skills, organized and prioritized high volume of work orders to ensure maximum quality and service to customers
Organized and prioritized high volume of work orders to maximize quality and service delivery.
HVAC Service Technician
1 Year 4 Months
Blue Dot | 03.2015 - 07.2016
Diagnosed causes of problems and failures in heating/air conditioning systems to identify repair or replacement needs.
Fabricated equipment parts to meet specialty needs and replace unavailable components.
Inspected HVAC systems and components to evaluate condition, identify necessary repairs, and recommend preventive maintenance.
Transports a variety of tools, equipment and supplies for the purpose of ensuring the availability of materials required at job site.
Participated in meetings, workshops, training, and seminars to convey and gather information for job functions.
Refrigerator Appliance Technician
Heavenly Cool | 02.2015 - 02.2015
Diagnosed technical errors and determined effective solutions
Assessed customer requirements and provided tailored recommendations
Follow all company's filed procedures and protocols
Provide service and customer support during field visits or dispatches
Warehouse Associate
1 Year 2 Months
Sears Warehouse | 10.2013 - 12.2014
Assembled and filled customer orders for timely shipment.
Ensured safe operation of equipment to maintain a secure work environment.
Safely operate all the necessary equipment in work area.
Verified quantity and description of received materials against packing list to ensure accuracy.
Verifies the quantity and description of materials received by checking merchandise against the packing list.
Refrigerator Technician
7 Months
Sears | 01.2014 - 08.2014
Managed on-site installation, repair, maintenance, and testing of refrigeration systems to ensure optimal performance.
Provided service and customer support during field visits, addressing issues promptly to maintain customer satisfaction.
Conducted routine and preventive maintenance to maintain the functionality of HVAC systems.
Secured necessary equipment and supplies to ensure timely project completion. for the purpose of maintaining inventory and ensuring availability of items required to complete the necessary installation and/or repair.
Education
High School Diploma
Randallstown High | Randallstown | 01-2011
HVAC Technology Diploma
North American Trade School
Detail-oriented HVAC/R tech versed in troubleshooting and repairing heating, ventilation and air conditioning equipment.
Skilled at quickly identifying problems and clearly explaining issues to customers.
Adapt at explaining system issues to clients in a clear and understandable way.
Contributes excellent customer service and technical skills to every project.
CFC certified, MD apprenticeship license
I'm also committed to evolving with the constant technological advances in heating, ventilation and air conditioning systems.
I will continue to pursue education opportunities and outside research to stay current with the industry.