Luxury retail professional specializing in high-end clienteling, relationship building, and driving premium sales performance. Known for developing strong VIP client relationships, curating personalized shopping experiences, and consistently contributing to store growth through loyalty-building strategies and elevated brand representation.
Work History
Stylist
1 Year 2 Months
Chloè | 04.2025 - Current
Built and cultivated an elite client portfolio within a leading luxury fashion boutique
Specialized in high-touch clienteling and personalized styling experiences for high-net-worth customers
Developed long-term client relationships focused on retention, loyalty, and repeat business
Consistently contributed to elevated brand presentation and luxury service standards
Recognized for creating one of the top-performing VIP client relationships in-store
Strengthened store performance through strategic outreach and relationship-driven sales
Seasonal Temp
1 Year 11 Months
Christian Dior | 07.2024 - Current
Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.
Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
Learned semi-skilled and advanced work by shadowing experienced workers.
Cultivated positive relationships with coworkers, fostering collaboration and teamwork in diverse work environments.
PERSONAL STYLIST
6 Years 2 Months
Style AF | 04.2020 - Current
Advised clients on how particular styles may suit their body shape or lifestyle needs prior to purchase decisions being made
Utilized knowledge of current trends and fashion history when creating custom looks for clients
Assisted in selecting wardrobe items from a variety of designers for photoshoots, runway shows, celebrity appearances, red carpet events
Scheduled appointments for clients and handled calendaring tasks
Checked Inventory stock to determine types or conditions of available apparel
Learned client preferences and dislikes to provide individualized service and increase satisfaction
Connected and engaged with clients to understand needs
Generated leads and followed up on customer inquiries
Listened to and resolved customer complaints regarding services, products, and personnel
Built multiple customer relationships and cultivated long-term partnerships
Maintained strong relationships with key customers and stakeholders
Planned and prepared work schedules, and assigned employees to specific duties
Provided staff with assistance in performing difficult and complicated duties
Developed and implemented successful strategies for customer acquisition and retention.
SENIOR SALES SUPERVISOR
7 Months
Alice + Olivia | 03.2023 - 10.2023
Managed and coordinated multiple projects while ensuring timely completion
Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations
Resolved customer complaints quickly and effectively while maintaining a high level of professionalism
Helped oversee the daily operations of the store, managing staff and inventory
Resolved customer complaints and handled refunds and returns to promote satisfaction.
GENERAL MANAGER
3 Years 8 Months
Piajeh | 08.2016 - 04.2020
Prepared staff work schedules and assigned specific duties
Built and maintained relationships with vendors and suppliers
Recruited team members to maintain adequate staffing levels
Provided coaching and mentoring support for employees at all levels of the organization
Used customer feedback for improving operations and building brand loyalty
Monitored store performance and identified opportunities for improvement
Coordinated staff training sessions to ensure compliance with company policies and procedures
Managed profit goals against budget and prior year, keeping controllable costs within budget
Developed strategies to improve operational efficiency, reduce costs and maximize profitability
Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
Responded quickly to meet customer needs and resolve problems
Committed to delivering excellent customer service while working in a fast-paced environment
Focused on learning new skills and staying updated with industry changes.
ASSISTANT MANAGER
5 Months
Kitson | 08.2014 - 01.2015
Managed daily operations of the store, including scheduling staff, assigning tasks, and overseeing inventory control processes
Coached and mentored new employees on company policies and procedures
Assisted with new employee training and conducted performance reviews to track overall progress
Created and maintained compelling merchandise presentations to engage customers and help stimulate sales activity
Executed merchandising and floor moves based on seasonal changes, business needs, and trends
Maximized sales and visual impact through optimal arrangement of tables, fixtures and mannequins
Updated mannequins and fixtures to keep visuals fresh and current.
Sales Associate
1 Year 4 Months
ESCADA | 02.2013 - 06.2014
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.