Adrian Del Valle
Grand Prairie,TEXAS
Summary
Proficient leader skilled in training and development, consistently enhancing guest experiences. Strong background in operations management ensures efficient workflow and high standards in customer service. Enjoys learning new techniques and always looking to improve. Also enjoys building strong but professional relationships with co workers. Experienced with overseeing kitchen operations and maintaining high standards of food safety and hygiene. Utilizes effective team leadership and organizational skills to ensure smooth daily operations. Track record of implementing efficient inventory management systems and staff training programs.
Overview
2
2
Languages
1
1
Certification
12
12
years of professional experience
Work History
Manager
Alley Cats Entertainment
Arlington, TX
04.2025 - Current
- Provided excellent customer service, addressing patron inquiries and concerns.
- Monitored theater cleanliness and maintained organized concession areas.
- Trained new staff on equipment usage and customer service standards.
- Worked in the concessions stand service and cooking food.
- Worked in the box office selling tickets and upselling reward programs.
- Worked as an usher, cleaning theaters and tearing tickets.
- Worked in the guest services, helped with information, refunds, sales.
- Helped management with inventory and putting away deliveries.
Snack Bar Supervisor
Alley Cats Entertainment
Arlington, TX
10.2022 - 04.2025
- Supervised daily operations of snack bar, ensuring adherence to health and safety standards.
- Trained and mentored staff on food preparation techniques and customer service best practices.
- Monitored cash handling procedures, maintaining accuracy in transactions and financial reporting.
- Resolved customer inquiries and complaints efficiently, enhancing overall guest satisfaction scores.
- Ensured timely food preparation by coordinating between kitchen staff and front-of-house employees.
- Helped kitchen staff whenever there was an increase amount of orders or birthday parties foods that needed to be prepared and served.
- Learned how to use more kitchen equipment.
- Made sure that the dining area was cleaned and prepared for guests.
Grocery Team Member
Target
Cedar Hill, TX
09.2018 - 06.2019
- Assisted customers with product selection and inquiries, ensuring a positive shopping experience.
- Maintained cleanliness and organization in aisles, supporting overall store presentation standards.
- Operated cash registers efficiently, processing transactions with accuracy and attention to detail.
- Collaborated with team members to restock shelves promptly, maintaining optimal inventory levels.
- Helped unload trucks and inventory.
Supervisor
AMC Theaters
Arlington, TX
07.2016 - 09.2018
- Supervised daily operations, ensuring efficient workflow and adherence to company standards.
- Trained and mentored team members on customer service best practices and operational procedures.
- Implemented scheduling strategies to optimize staff coverage during peak hours.
- Conducted regular inventory checks, maintaining accurate stock levels and minimizing waste.
- Resolved customer complaints promptly, enhancing overall guest satisfaction and experience.
- Monitored compliance with safety regulations, fostering a safe environment for staff and guests.
Film Crew Member
AMC Theaters
Arlington
08.2014 - 07.2016
- Provided excellent customer service, addressing patron inquiries and concerns.
- Monitored theater cleanliness and maintained organized concession areas.
- Trained new staff on equipment usage and customer service standards.
- Worked in the concessions stand service and cooking food.
- Worked in the box office selling tickets and upselling reward programs.
- Worked as an usher, cleaning theaters and tearing tickets.
- Worked in the guest services, helped with information, refunds, sales.
- Helped management with inventory and putting away deliveries.
Education
Associate of Arts - Cinematography
Tarrant County College
Arlington, TX05.2021
High School Diploma -
Lake Ridge High School
Mansfield, TX06.2016
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Documentation and reporting
- Operations management
- Multitasking and organization
- Food safety
- Food preparation
- Inventory management
- Safe food handling
- Money Management
- Bartending
- Food and beverage management
- Staff training and development
Certification
- TABC
- Food Handlers
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Manager
Alley Cats Entertainment
04.2025 - Current
Snack Bar Supervisor
Alley Cats Entertainment
10.2022 - 04.2025
Grocery Team Member
Target
09.2018 - 06.2019
Supervisor
AMC Theaters
07.2016 - 09.2018
Film Crew Member
AMC Theaters
08.2014 - 07.2016
Associate of Arts - Cinematography
Tarrant County College
High School Diploma -
Lake Ridge High School