Adrian Espinoza
Bolingbrook,IL
Summary
Motivated individual with no experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. i would love to work in a sales based environment to build my skills on sales and get that wanted experience for future jobs or higher positions. I enjoy technology and am always kept up with the latest releases on anything tech related to phones and pc's. Working at Metro PCS would be a good introduction to a sales based environment as well as working with something I enjoy.
Overview
3
3
years of professional experience
Work History
Dishwasher
Nikos Breakfast Club
38 S Weber Rd, Romeoville, IL 60446
08.2022 - Current
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
- Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
- Streamlined dishwashing processes by prioritizing incoming dirty dishes based on usage needs of the kitchen staff.
- Washed dishes and assisted in bussing tables.
Cook
Star Cinema Grill
619 E Boughton Rd Suite 200, Bolingbrook, IL 60440
04.2024 - 05.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Communicated closely with servers to fully understand special orders for customers.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
Runner
Star Cinema Grill
619 E Boughton Rd Suit 200, Bolingbrook, Il 60440
03.2023 - 05.2024
- Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
- Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
- Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.
- Provided excellent customer service when interacting with clients, fostering positive relationships.
- Monitored supplies of key inventory items.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Ensured cleanliness of work areas, contributing to a well-maintained office environment.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Greeted customers and provided outstanding customer service.
- Collaborated well with other food runners to deliver orders accurately.
- Responded to customer complaints and inquiries promptly, finding swift resolutions.
- Cleaned and sanitized food preparation and serving areas.
- Operated cash register and processed payments from customers.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Organized and replenished supplies at food stations to optimize team performance.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Assisted with bussing tables and cleaning up spills.
- Monitored food and beverage supplies, assisting with restocking when needed.
Packager
Aaron Thomas Company
21561 Division St, Crest Hill, IL 60403
07.2021 - 09.2022
- Followed packing processes to increase speed and accuracy.
- Maintained a clean, organized workspace, adhering to company guidelines for hygiene and safety standards in the packaging area.
- Labeled packages with appropriate shipping information for accurate deliveries.
- Reviewed orders by inspecting labeling, packaging, and contents.
- Operated and maintained packaging equipment with focus on safety and productivity.
- Sorted and stacked finished items.
- Secured items for storage or shipment.
- Sealed containers and packages with glue, tape or other materials.
Education
No Degree -
Bolingbrook Highschool
Bolingbrook, ILSkills
- Strong Work Ethic
- Cleaning and sanitizing
- Punctuality
- Efficient cleaning
- Stress Tolerance
- Interactive communication skills
- Restocking skills
- Troubleshooting skills
- Teamwork and Collaboration
- Heavy Lifting
- Decision-Making
Languages
Spanish
Native or Bilingual
Timeline
Cook
Star Cinema Grill
04.2024 - 05.2024
Runner
Star Cinema Grill
03.2023 - 05.2024
Dishwasher
Nikos Breakfast Club
08.2022 - Current
Packager
Aaron Thomas Company
07.2021 - 09.2022
No Degree -
Bolingbrook Highschool