Certified Contracting Officer’s Representative (COR Level II) with over 8 years of direct experience supporting the U.S. Coast Guard Command, Control, Communications, Computers, Cyber & Intelligence Service Center (C5ISC) in acquisition planning and compliance oversight. Proven expertise in drafting high-impact acquisition artifacts, including Performance Work Statements (PWS), Statements of Work (SOW), and Independent Government Cost Estimates (IGCE) for federal contracts. Skilled in developing comprehensive Purchase Request (PR) packages and managing budget submissions exceeding $5M annually while ensuring strict adherence to federal acquisition regulations. A retired Coast Guard Chief Petty Officer with a deep technical understanding of C5I systems and a track record of facilitating stakeholder collaboration to deliver actionable acquisition strategies.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Immigration Service Assistant (Office Automation)
U.S. Citizenship and Immigration Service (USCIS) Milwaukee Field Office
Milwaukee, WI
02.2026 - Current
Support adjudication process by assisting Immigration Services Officers with case preparation, file management, and data verification to ensure accurate and timely processing of immigration benefits applications.
Perform office automation duties using Microsoft Office Suite (Word, Excel, Outlook) to edit, reformat, create, and produce correspondence, reports, and highly sensitive documents.
Create and maintained spreadsheets, databases, and electronic records systems to track case status, update information, and ensure data integrity across immigration files.
Process documents and fees, scanned records for digital storage/retrieval, and maintained organized physical and electronic filing systems for efficient case adjudication.
Maintain subject matter files, technical instructions, and operating procedures to streamline office workflows and support team efficiency in a high-volume adjudication environment.
Perform detailed auditing and quality assurance reviews on immigration files and records for USCIS, cross-referencing documentation against DHS protocols to detect inconsistencies, maintain file integrity, and facilitate seamless coordination with ICE for enforcement-sensitive cases or background verifications.
Series: 1802
Hours per week: 40
Facilities Operations Specialist
USCG, Command, Control, Communications, Computers, Cyber & Intelligence Service Center (C5ISC)
Alexandria, VA
10.2022 - 02.2026
Certified Contracting Officer's Representative (COR) Level II professional since 2019, with extensive experience in case file management, document review, and compliance oversight for federal service and construction contracts. Skilled in drafting Performance Work Statement (PWS) / Statement of Work (SOW), developing Independent Government Cost Estimates (IGCEs), and Acquisition Plans that meet FAR, HSAM, and CGAP.
Managed sensitive records, conducting quality control reviews to ensure accuracy, completeness, and regulatory compliance. Proficient in Microsoft 365, Adobe Acrobat Pro, and Financial Systems Modernization Solution (FSMS) with proven ability to support high-volume workflows, maintain data integrity, and prepare files for adjudication and higher-level review.
Drafted and reviewed Statements of Work (SOWs) and Independent Government Cost Estimates (IGCEs) for a high volume of service and construction contracts below the Simplified Acquisition Threshold (SAT), with additional experience supporting acquisitions above the threshold; ensured accuracy, completeness, and compliance with federal acquisition regulations (FAR).
Drafted and reviewed, Acquisition Plans (AP), Justification & Approvals (J&A), Market Research Reports, Source Selection Plans and Evaluation Criteria, Quality Assurance Surveillance Plans (QASP), and Contract Data Requirements Lists (CDRLs)
Managed contract files, documentation, correspondence, and invoices with contractors, maintaining accurate records, ensuring accountability, and supporting leadership with timely reporting and decision-making.
Reviewed and analyzed procurement requests, invoices, and supporting documentation for accuracy and compliance; conducted quality control reviews to verify completeness prior to approval.
Prepared, maintained, and edited technical documents, correspondence, and budget submissions exceeding $5 million annually using Microsoft 365, Adobe Acrobat Pro, and FSMS; ensured integrity of highly sensitive and secure records.
Oversaw case file management for 30+ active service and construction contracts, ensuring files were complete, organized and processed incoming requests, including invoice approvals, vendor documentation, and urgent actions requiring prioritization; ensured timely routing and resolution in accordance with established procedures.
Compiled and analyzed contract and financial data to identify trends, develop recommendations, and prepare reports; collaborated cross-functionally to implement improvements that enhanced accuracy and efficiency.
Supported records and mail operations by inspecting, processing, routing, and logging sensitive documents, ensuring accuracy, accountability, and secure file movement.
Series: 1640 - Grade: 12
Hours per week: 40
Machinery Technician
U.S. Coast Guard
Washington, DC
06.2001 - 10.2022
Completed a 21-year Coast Guard career, progressing from junior Petty Officer to Chief Petty Officer with responsibility for facilities engineering, compliance oversight, environmental stewardship, and records management. Experienced in managing maintenance operations, conducting safety inspections, ensuring regulatory compliance, and mentoring teams in high-pressure environments to sustain mission readiness.
Directed engineering departments of up to 30 personnel, overseeing preventive and corrective maintenance for facilities, shore infrastructure, and maritime assets valued at over $10M.
Conducted formal safety inspections using the Unit Safety Assessment Tool (USAT), investigated and reported mishaps, and prepared units for Health, Safety, and Work-Life (HSWL) SMART team inspections.
Served as records custodian and hazmat coordinator, verifying hazardous material procurement, managing sensitive inventories, and maintaining regulatory documentation in compliance with federal standards.
Coordinated with state and local environmental agencies during oil spill cleanup operations, preserving federally protected wetlands. Completed Hazardous Waste Handling and Generators training (RCRA, CWA, HMTA, OSHA).
Supported case file and documentation management by maintaining environmental reports, safety assessments, and incident investigations for higher-level review and compliance audits.
Served as Command Duty Officer (CDO), directing Coast Guard search and rescue missions, coordinating with interagency partners, and ensuring accurate recordkeeping of mission reports.
Mentored and developed junior personnel across engineering and operations roles, fostering technical proficiency and career advancement. Delivered presentations and represented leadership as C5ISC Chief of the Mess and CPOA Vice President, reinforcing organizational culture and values.
Immigration Services Assistant-Office Automation G6 at United States Citizenship and Immigration ServicesImmigration Services Assistant-Office Automation G6 at United States Citizenship and Immigration Services
Immigration Services Assistant Office Automation at Department of Homeland SecurityImmigration Services Assistant Office Automation at Department of Homeland Security
<ul><li>Manage three separate teams for which their scope includes middle office support for the client relations community including known population remediations, complex reporting as well as a business manager team executing on efficiencies and development opportunities (eleven individuals both domestic and overseas contingent workers). 13 years of Institutional Relationship experience, 7 of those involving people management</li><li>Currently own and assist with facilitating the client relation pieces of various Management Action Plans (MAP) and internal audits within Revenue Credit Account (RCA) and Service Level Agreement (SLA) areas</li><li>In February 2024 released the first Salesforce Intake system at TIAA after five years of development and advocacy. This build has been noted as the blue print for all future case management intake systems within Salesforce at TIAA providing efficiency and ease for the user while reducing risk for the company</li><li>Worked on advancements and efficiencies within the Service Level Agreement process including salesforce automation. Implemented continuous improvement projects which reduced specific quarterly reporting tasks from days to minutes as well as the inception of a single budget code to pull penalties from rather than dozens of different budget codes</li><li>Through partnership with operations, updated the standard operating procedures for Client Service Managers concerning non bulk Lost Earning Calculations in 2021 to be submitted primary through plan focus unless through special exception. This reduced volumes for my team around lost earning calculations by 22% compared to the year prior while providing a more seamless and straight through process for the external clients</li><li>Continue working through obstacles, avoid duplication of efforts between client relations and other support team within different departments while creating synergy towards “working as one”</li><li>Advanced public speaking skills presenting both in person and virtually to groups as small as senior leadership to hundreds of employees on various forums</li></ul> at TIAA<ul><li>Manage three separate teams for which their scope includes middle office support for the client relations community including known population remediations, complex reporting as well as a business manager team executing on efficiencies and development opportunities (eleven individuals both domestic and overseas contingent workers). 13 years of Institutional Relationship experience, 7 of those involving people management</li><li>Currently own and assist with facilitating the client relation pieces of various Management Action Plans (MAP) and internal audits within Revenue Credit Account (RCA) and Service Level Agreement (SLA) areas</li><li>In February 2024 released the first Salesforce Intake system at TIAA after five years of development and advocacy. This build has been noted as the blue print for all future case management intake systems within Salesforce at TIAA providing efficiency and ease for the user while reducing risk for the company</li><li>Worked on advancements and efficiencies within the Service Level Agreement process including salesforce automation. Implemented continuous improvement projects which reduced specific quarterly reporting tasks from days to minutes as well as the inception of a single budget code to pull penalties from rather than dozens of different budget codes</li><li>Through partnership with operations, updated the standard operating procedures for Client Service Managers concerning non bulk Lost Earning Calculations in 2021 to be submitted primary through plan focus unless through special exception. This reduced volumes for my team around lost earning calculations by 22% compared to the year prior while providing a more seamless and straight through process for the external clients</li><li>Continue working through obstacles, avoid duplication of efforts between client relations and other support team within different departments while creating synergy towards “working as one”</li><li>Advanced public speaking skills presenting both in person and virtually to groups as small as senior leadership to hundreds of employees on various forums</li></ul> at TIAA