Adrian Gonzales
Chandler,AZ
Summary
Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service.
Overview
3
3
years of professional experience
Work History
Intake Specialist
Kent Law PLC
05.2022 - Current
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Completed intake assessment forms and filed clients' charts.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
- Assessed clients' needs and determined eligibility for intake services.
Crew Member Trainer
Farm Kitchen At South Mountain
09.2021 - 06.2022
- Trained other employees in customer service, food safety, and performance requirements.
- Mentored junior employees to improve performance, food safety, and customer service.
- Set positive example for team members by providing high-quality, efficient service.
- Maintained current knowledge of all team position requirements.
Bank Teller
Vantage West Credit Union
09.2020 - 08.2021
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Education
Bachelor of Arts - Interdisciplinary Studies
Arizona State University
Tempe, AZ12.2023
Skills
- Interdisciplinary Teamwork
- Edibility Review
- Scheduling and Appointment Setting
- Product and Service Sales
- Curriculum Design
Timeline
Intake Specialist
Kent Law PLC
05.2022 - Current
Crew Member Trainer
Farm Kitchen At South Mountain
09.2021 - 06.2022
Bank Teller
Vantage West Credit Union
09.2020 - 08.2021
Bachelor of Arts - Interdisciplinary Studies
Arizona State University
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