Jolynn Sicilia
Social Worker
Colbert,WA
Summary
Compassionate Social Worker offering a 15 year background supporting clients through crisis intervention, communication and counseling. Proficient in preparing case study reports, coordinating with community organizations and conducting motivational interviews. Efficient and accommodating professional committed to providing guidance to those in need. Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services. Facilitates supportive services and counseling, performs assessments and creates intervention plans. Team-oriented professional dedicated to improving lives of clients by offering effective solutions.
Overview
18
18
years of professional experience
Work History
Social Service Specialist III - CFWS
WA Department Of Children, Youth, & Families
12.2008 - 07.2023
- Cultivated positive, trusting relationships with clients and community providers to promote effective coordination of resources.
- Visited homes and agencies to provide support and case management services to clients.
- Gathered information from mental and physical health and educational records to make recommendations and determine appropriate care plans.
- Used evidence-based practices such as motivational interviewing to create individualized service plans for clients.
- Coordinated with social, public and welfare agencies to obtain and provide client information.
- Provided crisis intervention, guidance and supportive counseling to clients.
- Provided group and individual counseling to identify, discuss and resolve problems and issues.
- Prepared reports for courts and participated in court proceedings.
- Identified community resources to support clients.
- Used FAMLINK and Word to create and prepare reports and documentation.
- Assisted clients in accessing services and benefits by providing education and information about community resources, successfully assisting clients in acquiring needed aid.
- Administered mental health screenings to clients to determine criteria for mental illness.
Group Home Staff Member
Alexandra's House VOA
03.2005 - 02.2010
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence.
- Led vocational assessments for clients with physical, emotional, intellectual and behavioral disabilities.
- Assisted individuals with addressing disabilities and developing career plans.
- Customized vocational exploration activities to identify self-determined rehabilitation needs and goals.
- Coordinated community resources and secured referrals.
- Consulted with interdisciplinary teams to enhance coordination of care, establish medical clearance and determine optimal timing of further interventions.
- Evaluated diagnostic data to determine eligibility and needed services.
- Assisted clients in exploring career options and vocational goals.
- Mobilized case management system to document service delivery and case progress.
- Skilled at working independently and collaboratively in team environment.
- Liaised with community partners to enhance employment opportunities for individuals with disabilities.
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Master of Arts - Social Work
Eastern Washington University
Cheney, WA06.2009
Skills
- Resource Referrals
- Records Evaluation
- Family Education
- Specialist Referrals
- Patient Evaluations
- Safe Work Practices
- Treatment Options
- Resident Engagement
- Resident Support
- Client Interfacing
- Clinical Interventions
- Safety and Risk Assessments
- Life Skills Counseling
- Abuse and Neglect Reporting
- Court Testifying
- Family Reunification
- Grief Support
- Care Monitoring
- Mental Health Assessments
- Case Notes
- Infrastructure Management
- Work Review and Supervision
- Client Intakes
- Coordinating Referrals
- Assessing Residents
- Financial Assistance
- Government Agency Guidelines
- Conduct Home Visits
- Community Service Programs
- Life Support Technique Skills
- Staff Development
- Interviewing Individuals
- Social Justice
- Community Resource Navigation
- Staffing Assignments
- Public Assistance Programs
- Home Visits
- Youth Advocacy
- Development Activities
- FAMLINK Software
- Interdisciplinary Care
- Child Safety
- Emotional Support
- Confidential Case Documentation
- Medicaid Records
- Social Support
- Community Services Coordination
- Court Orders
- Interdisciplinary Teamwork
- Psychosocial Evaluations
- Research
- Quality Patient Care
- Client Care
- Cultural Competency
- Arranging Discharges
- Individualized Care Plans
- Client Advocacy
- Emergency Services
- Developmental Disabilities
- Care Planning
- Progress Reports
- Afterschool Programs
- Cognitive Behavior Practices
- Public Outreach
- Behavioral Disorders
- Treatment Recommendations
- Client Needs Assessment
- Permanent Placement
- Biopsychosocial Assessments
- Medical Records Review
- Safety Protocols
Timeline
Social Service Specialist III - CFWS
WA Department Of Children, Youth, & Families
12.2008 - 07.2023
Group Home Staff Member
Alexandra's House VOA
03.2005 - 02.2010
Master of Arts - Social Work
Eastern Washington University
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