Adrian Griner
Orlando,FL
Summary
A hard-working individual who takes quality of service and professionalism seriously. A strong work ethic to complete and excel in any task presented. While also giving the patience and attentiveness to minimize error and increase efficiency. Adaptable and able to handle a fast-paced work environment with experience in communication, de-escalation, and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Receptionist
UCF FAIRWINDS Alumni Center
03.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to the correct offices.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Event Staff Member
UCF FAIRWINDS Alumni Center
08.2023 - Current
- Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Helped create memorable experiences by actively engaging with guests during interactive program elements.
- Provided exceptional customer service to all guests and escalated concerns where needed.
Restaurant Waiter
El Franboyan Cuban
06.2021 - 06.2023
- Worked diligently to provide excellent, friendly, and thoughtful service to customers.
- Provided bilingual service in both English and Spanish to accommodate any patrons.
- Developed relationships with customers and established many returning locals of the area.
- Utilized different selling strategies to increase customer satisfaction, and increase in profit.
- Explained menu descriptions, preparation methods, and portion sizes to assist in decision-making.
Education
Bachelor of Arts - Legal Studies
University of Central Florida
Orlando, FL05.2027
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer/Client relations
- Scheduling
- Strong teamwork
- Memory retention
Affiliations
- National Black Law Student Association
Languages
Spanish
Limited Working
Timeline
Receptionist
UCF FAIRWINDS Alumni Center
03.2024 - Current
Event Staff Member
UCF FAIRWINDS Alumni Center
08.2023 - Current
Restaurant Waiter
El Franboyan Cuban
06.2021 - 06.2023
Bachelor of Arts - Legal Studies
University of Central Florida
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