Adrian Hester
Marlborough,MA
Summary
Driven and results-oriented sales professional with over 10 years’ experience. Dedicated to creating deals that satisfy both customer and dealership with excellent negotiating skills. Committed to providing excellent service to build long-term customer relationships for repeat business and brand loyalty. Detailed and quick-paced and true team player. Pursuing new sales-driven role where hard work and dedication will be highly valued.
Overview
26
26
years of professional experience
Work History
Sales Consultant
Albrecht CDJR
08.2023 - Current
- Close sales by overcoming objection(s); complete sales or purchase contracts; offer services, warranties and financing; collect payments and deliver vehicles
- Follow up on all sales leads from a variety of sources
- Gather customer contact and interest information from new or prospective clients and accurately enter into CRM
- Work with Sales Managers to ensure individual and department sales goals are met
- Negotiate the sale price of vehicles, including any 'trade-in' values
- Highlight additional products, such as extended warranties, simonize or after-sales service
- Maintain a positive and ethical working relationship with all employees, manufacturers, lenders, vendors, and clients.
Sales Consultant
McGovern Auto Group
10.2019 - 08.2023
- Highest grossing sales consultant front/back annually 3 years in a row, averaging 25+ pre-owed vehicle sales per month
- Knowledge of all high-end luxury brands: specializing in Audi
- Great understanding of client demands and ability to anticipate their needs effectively.
Audi Sales Manager
Bernardi Auto Group
01.2018 - 01.2019
- Recruit, hire, train and manage the sales team to set, achieve and exceed sales goals – while controlling expenses, exceeding profit objectives and CSI objectives
- Drive the business through a high level of involvement in the day-to-day operations
- Order and maintain a suitable inventory of New Vehicles and working closely with the Used Car Manager to maintain inventory of Pre-Owned Vehicles to achieve the dealership’s volume and gross profit objective
- Ensure sales personnel are up to date on training and certifications and enroll in applicable training as needed, in order to qualify for manufacturer awards and distinctions
- Coach individual team members on a daily basis to maximize unit volume, gross profit & their earnings potential
- Team manager BDC – overseeing BDC specialists, setting goals, evaluating performance and quotas.
Audi Sales Manager
Hoffman Auto Group
01.2013 - 01.2018
- Hired in as Brand Specialist
- Promoted to Sales Manager 7/2017
- Primary Maturity & Corporate Lease List Manager for over 475 lease clients
- Saved company $40K a year by finding underlying CRM to Dealertrack issue, not including taxes on dealer conveyance fees
- Developed snow removal program decreasing completion time by 50%
- Created systems for checking deal paperwork for DMV compliance and finance institution requirements which eliminated 99% of held deals
- Achieved Google rating of 5.0 stars and DealerRater 4.95 stars, by providing the best possible experience to clients
- Audi Sport Brand Ambassador.
Sales & Leasing Consultant
Liberty Mazda
01.2012 - 01.2013
Owner Operator
Wilton House of Pizza
01.1998 - 01.2012
Education
High School Diploma -
White Oak High School
Jacksonville, NCAudi Brand Ambassador
Dallas, TXSkills
- Excellent negotiator with proven ability to find solutions for clients
- Active listener and experienced in closing sales without high-pressure tactics
- Driven, goal-oriented, and determined
- Superior client relations and follow up skills
- Experienced across multiple CRM applications
- Process driven with strong attention to detail
- Customer Relationship Management
Timeline
Sales Consultant
Albrecht CDJR
08.2023 - Current
Sales Consultant
McGovern Auto Group
10.2019 - 08.2023
Audi Sales Manager
Bernardi Auto Group
01.2018 - 01.2019
Audi Sales Manager
Hoffman Auto Group
01.2013 - 01.2018
Sales & Leasing Consultant
Liberty Mazda
01.2012 - 01.2013
Owner Operator
Wilton House of Pizza
01.1998 - 01.2012
High School Diploma -
White Oak High School
Audi Brand Ambassador