Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Adrian Lares

EAST LOS ANGELES,CA

Summary

With a year and a half of experience at Eagle Patrol (since August 2023) and around six months in (front desk receptionist) (since January to June 2023), I have been functioning as a security officer to maintain public safety and support the organization of social events. My role has also sharpened my organizational skills combined with efficiency in handling multiple roles.

Overview

2
2
years of professional experience

Work History

Eagle Patrol

Public Safety Department
Los Angeles, CA
08.2023 - Current
  • Supervised volunteers during project implementation.
  • Assisted in developing marketing strategies to promote awareness of safety projects.
  • Collaborated with other organizations such as (Community Service Officers) to leverage resources for scout projects.
  • Developed resources and marketing materials to create diverse programs.
  • Drafted reports documenting the outcomes of each completed project at the end of the day.
  • Organized interactive activities to address interests and community needs of students/staff.
  • Completed schedules in Excel and Word document.
  • Promoted fun, safe, and inclusive environment by monitoring activity of all visitors of campus to identify and address behavioral issues.
  • Met with staff to discuss rules, regulations and work-related problems.

Front Desk Receptionist

Private Employers
EAST LOS ANGELES, CA
01.2023 - 06.2023
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Greeted customers warmly and made them feel welcome.
  • Assisted with scheduling appointments for clients and visitors.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Verified identity documents for new customers before opening accounts in accordance with company policies.
  • Responded to customer inquiries via phone, email, and in person.
  • Answered incoming calls, directed them to appropriate personnel and took messages.
  • Handled sensitive information in a confidential manner.
  • Explained policies and procedures to visitors.
  • Provided administrative support including photocopying, faxing, and filing.
  • Processed and distributed internal and external communications.

Education

Public Health -

California State University - Los Angeles
Los Angeles, CA
05-2027

High School Diploma -

James A. Garfield Senior High School
Los Angeles, CA
06-2023

Skills

  • Emergency Preparedness
  • Navigation
  • Community Relations
  • Analytical Skills
  • Enrichment Activities
  • Adaptability and Flexibility
  • Team Collaboration
  • Goal Setting
  • Friendly, Positive Attitude
  • Attention to Detail
  • Professionalism
  • Teamwork and Collaboration
  • Active Listening
  • Calendar Management
  • Relationship Building
  • Group Recreation
  • Activity Coordination
  • Activity Organization
  • Multitasking
  • Reliability
  • Adaptability
  • Time Management
  • Problem-Solving
  • Problem-solving aptitude
  • Emergency Response
  • Analytical Thinking

Languages

English
Native/ Bilingual
Spanish
Limited

Affiliations

  • I am well trusted around the officers at work
  • Work is also delegated to me, when community engagement is involved

References

References available upon request.

Timeline

Eagle Patrol

Public Safety Department
08.2023 - Current

Front Desk Receptionist

Private Employers
01.2023 - 06.2023

Public Health -

California State University - Los Angeles

High School Diploma -

James A. Garfield Senior High School
Adrian Lares