Adrian L. Fortner
Broken Arrow,OK
Summary
Detail-oriented woman with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
Physical Therapy Tech
Broken Arrow Physical Therapy
07.2023 - Current
- Assist therapists in outpatient treatment
- Get patients started with Therapeutic Modalities such as Heat.
- Monitored patient safety during treatments by diligently observing their movements and adjusting equipment settings accordingly.
- Assisted with reception duties like scheduling patients and completing follow up calls.
- Monitored patient's safety and response to exercise intensity to discuss with therapist or assistant.
- Contributed to a positive clinic atmosphere by maintaining clean and organized treatment areas, ensuring efficient workflows for staff members.
- Guiding the patients through their exercise programs
- Set up patients on Cold modalities such as Vasopneumatic game ready machines and cold packs
- Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.
- Enhanced patient comfort during treatment sessions by providing clear explanations of each procedure and maintaining a supportive environment.
- Prepared patients to meet with physical therapists.
- Assisted in the rehabilitation of patients, utilizing various therapeutic modalities such as ultrasound and electrical stimulation.
Bartender/Lead Server Trainer
Buffalo Wild Wings
12.2019 - Current
- Trained new team members on restaurant procedures, menu items and performance strategies
- Taught servers to memorize menu ingredients and provide information on preparation methods
- Set and enforced performance and service standards to maintain consistency, high-quality environment devoted to customer satisfaction
- Provided continuous evaluation and feedback to server employees
- Evaluated skills assessment and observations to review effectiveness of training material
- New Sports Bar Certified (2023) and Wing Certified Trainer (2020)
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
Education
Bachelor of Science - Health and Human Performance
Northeastern State University
Tahlequah, OK12.2024
Skills
- Computer Proficiency
- Great at multitasking
- Patient communication
- Electrotherapy
- Strength training
- Range of motion
- Cleaning and sanitation
- Treatment preparation
- Ultrasound therapy
- Therapeutic exercise
- Body mechanics
- Injury prevention education
Timeline
Physical Therapy Tech
Broken Arrow Physical Therapy
07.2023 - Current
Bartender/Lead Server Trainer
Buffalo Wild Wings
12.2019 - Current
Bachelor of Science - Health and Human Performance
Northeastern State University
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